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Update 8.1.0 to 8.1.1 failed

H

heckpet

Guest
Hello,

tried to upgrade 8.1.0 to 8.1.1, but this failed and now I can't login into Plesk:

StatInfo->getProductVersion failed: file_get_contents() failed:

0: /usr/local/psa/admin/plib/common_func.php3:151
psaerror(string 'StatInfo->getProductVersion failed: file_get_contents() failed: ')
1: /usr/local/psa/admin/plib/common_func.php3:35
getProductNameVersion()
2: /usr/local/psa/admin/htdocs/login.php3:32

Installation log says:

===> Installing psa database
Trying to check psa database... Trying to find psa database...
Trying to connect with admin account... connected
Trying to check psa database version... version is 0810
DATABASE ERROR!!!
Previous product version is , but previous database
version is 0810. In most of cases it is result of
previous upgrade try failure. Please, restore previous version
from backup, and try again or contact technical support.

ERROR while trying to check database version
Check the error reason(see log file: /tmp/psa_8.1.1_suse9.3.build81070322.16_installing.log), fix and try again

Aborting...

error: %post(psa-8.1.1-suse9.3.build81070322.16) scriptlet failed, exit status 1
ERROR: Error while execute command rpm -U /root/swsoft/PSA_8.1.1/dist-rpm-SuSE-9.3-x86_64/base/psa-8.1.1-suse9.3.build81070322.16.x86_64.rpm
Errors just before:
- Error while execute command rpm -U /root/swsoft/PSA_8.1.1/dist-rpm-SuSE-9.3-x86_64/base/psa-8.1.1-suse9.3.build81070322.16.x86_64.rpm

ERROR: Installation failed

I saw, that the version file was missing and restored it from the backup - now Plesk could be accessed again, but I don't dare to continue the update (updater says, that base package contains an update - orange icon) as I think that Plesk is in an inconsistent state.

Does anyone has a tip how to proceed savely with updating (to finally 8.2.0)?
 
In my experience upgrading from 8.1.1 to 8.2.0 worked fine without any hitches, then again it was clean installed machines.

However I also have a shared hosting server running 8.1.0 that I would like to upgrade as well as a dedicated server with plesk 8.1.0 on for a client.

This is not good news =/
 
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