Update 8.6 -> 9.0 failed because of hotfix

[hgmichna]

1. Error message:

A dependency problem is found: the required package psa-9.0.0-suse10.1.build90081117.17.i586 (b 0x8e0c930 source=0x8819ee0 P:3636 R:78) obsoletes psa-hotfix4-8.6.0-8.6.0-suse10.1.build86080910.19.i586 (s 0x8d11700 source=0x86f5f50 P:24 R:24) package.. After installation the dependency 'psa-hotfix4-8.6.0 = 8.6.0' of package psa-hotfix5-8.6.0-8.6.0-suse10.1.build86080930.08.i586 (s 0x8c294d0 source=0x86f5f50 P:10 R:4) will be unresolved. Try to add to removable psa-hotfix5-8.6.0
Problem occured during search indirect dependencies produced by obsolete tags for package psa-9.0.0-suse10.1.build90081117.17.i586 (b 0x8e0c930 source=0x8819ee0 P:3636 R:78)
ERROR: Unable to proceed with the installation until the package psa-hotfix5-8.6.0-8.6.0-suse10.1.build86080930.08.i586 (s 0x8c294d0 source=0x86f5f50 P:10 R:4) is removed from the system.
Not all packages were installed.
Please, resolve the above problem and try installing the packages again.
If you cannot resolve the problem on your own, contact product technical support for assistance.

2. Failed attempt to remove the offending hotfix:

# rpm -e psa-hotfix5-8.6.0-8.6.0-suse10.1.build86080930.08.i586
error: Failed dependencies:
psa-hotfix5-8.6.0 = 8.6.0-suse10.1.build86080930.08 is needed by (installed) psa-updates-8.6.0-suse10.1.build86080930.08.noarch

So Plesk and rpm are at odds with each other and are giving me conflicting advice. What can I do now?

Please take into account that my Linux prowess is limited, otherwise I would do without Plesk in the first place.

 

[azur99]

remove offending hotfixes with yast

i solved similar issues with psa-hotfix5-8.6.0 and psa-hotfix4-8.6.0 (SuSE 10.2) by removing the offending packages in yast.
yast will complain about packages being 'locked' and a psa-update package depending on the hotfixes, you need to allow unlocking and deleting the dependant package.

afterwards upgrade to 9.0 finished without problems and until now no problems.

except that the hostname in /var/qmail/control/me was wrong (see http://serversupportforum.de/forum/plesk/29625-plesk-9-0-wartschlange-wird-nich-abgebaut.html), which led to problems with gmx [bounces with error: Sorry, your helo has been denied], but i do not think that this had something to do with the forced removal of the hotfixes.
maybe you should check this setting after upgrading.

 

[Brujo]

http://forum.swsoft.com/showthread.php?t=56819&highlight=psa-hotfix4

 

[hgmichna]

Thanks for the good help. I couldn't do it with YaST, but I simply used rpm to remove all offending hotfixes.

Had another problem regarding the license, but it rectified itself after a reboot.

 

[fobicodam]

Same probleme here, press the upgrade license buton, the message will keep there, reboot the server and everything will be all right