• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Update 8.6 to 9.3 error

G

gmonnet

Guest
Hi,

I have updated my Plesk 8.6 to 9.3 and now if I would connect to my server I have this error:

The file /usr/local/psa/admin/htdocs/index.php is part of Plesk 9 distribution. It cannot be run outside of Plesk 9 environment

Can you help me?

Thanks
 
It looks like upgrade was not correctly completed. I think that you should contact support team if you have a problems with upgrade correctly completing.
 
error message stills alive

I followed all instructions in KB but it doesn't work and this error message "The file index.php is part of Plesk distribution. It cannot be run outside of Plesk environment. " appears yet. I tried to upgrade 9.2 to 9.5 and then it happened. license key folder deleted , reconfiguration used to change to apache or iis , reinstall and modified plesk and I used reconfiguration tools

please help me

thanks
 
Back
Top