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Update Error for 12.0.18 Update 5 [19-June-2014]

LordKurgan

New Pleskian
Hello,

I'm receiving an error for microupdate 5 for 12.0.18. It's seems an update file is missing on the Parallels FTP server? "File downloading PSA_12.0.18/microupdates/MU5/common/_usr_local_psa_admin_bin_plesk_agent_manager: Error: RETR response: 550, retry..."

See below for the complete error log:

Installation started in background

Getting bootstrapper packages to installation list:
skip package 'pp12.0.18-bootstrapper-12.0.18-cos6.build1200140617.18.x86_64' from component common - there is same or newer version of this package is installed (in system pp12.0.18-bootstrapper-12.0.18-cos6.build1200140617.18.x86_64)
Following bootstrapper packages will be installed: (empty)
----------------
Getting packages to installation list:
skip package 'plesk-base-12.0.18-cos6.build1200140606.15.x86_64' from component common - there is same or newer version of this package is installed (in system plesk-base-12.0.18-cos6.build1200140606.15.x86_64)
skip package 'psa-12.0.18-cos6.build1200140606.15.x86_64' from component common - there is same or newer version of this package is installed (in system psa-12.0.18-cos6.build1200140606.15.x86_64)
skip keypackage 'psa-12.0.18-cos6.build1200140606.15.x86_64' from component common - same or newer version of this package is already installed (in system psa-12.0.18-cos6.build1200140606.15.x86_64)
Following packages will be installed: (empty)
----------------
Loaded plugins: fastestmirror
Loading mirror speeds from cached hostfile
* base: mirror.steadfast.net
* extras: mirror.steadfast.net
* updates: mirror.steadfast.net


Patch for plesk 12.0.18 will be installed.
Installing patches...
FileFetcher: get file (~empty)/PSA_12.0.18/microupdates/MU4/common/_usr_local_psa_PMM_agents_shared_Storage_Storage.pm
File downloading PSA_12.0.18/microupdates/MU4/common/_usr_local_psa_PMM_agents_shared_Storage_Storage.pm: completed.
FileFetcher: get file (~empty)/PSA_12.0.18/microupdates/MU4/rpm-CentOS-6-x86_64/_usr_local_psa_admin_sbin_pmm-ras
File downloading PSA_12.0.18/microupdates/MU4/rpm-CentOS-6-x86_64/_usr_local_psa_admin_sbin_pmm-ras: completed.
FileFetcher: get file (~empty)/PSA_12.0.18/microupdates/MU4/rpm-CentOS-6-x86_64/_usr_local_psa_admin_sbin_deployer
File downloading PSA_12.0.18/microupdates/MU4/rpm-CentOS-6-x86_64/_usr_local_psa_admin_sbin_deployer: completed.
FileFetcher: get file (~empty)/PSA_12.0.18/microupdates/MU5/common/_usr_local_psa_admin_bin_plesk_agent_manager
File downloading PSA_12.0.18/microupdates/MU5/common/_usr_local_psa_admin_bin_plesk_agent_manager: Error: RETR response: 550, retry...
Error: RETR response: 550, retry...
Error: RETR response: 550, retry...
Execute command /usr/local/psa/admin/bin/send-error-report install
Error: error during prepare patch plesk-12.0.18~patch5
Failed to download the package ftp://parallels.bhs.mirrors.ovh.net..._usr_local_psa_admin_bin_plesk_agent_manager:
RETR response: 550
Not all packages were installed.
Please try installing packages again later.
Please resolve this issue and try installing the packages again.
If you cannot resolve the issue on your own, contact product technical support for assistance.
 
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