Resolved Update Error

[daniiii_e]

Hi Plesk World,

since one Month i have a Problem with the Update Manager of Plesk. I upgraded to Onyx and the error is still present.

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE
Betriebssystem ‪Ubuntu 14.04.5 LTS‬
Produkt Plesk Onyx
Version 17.0.17 Update #5, zuletzt aktualisiert: 13. Nov. 2016 04:34:07

PROBLEM DESCRIPTION
I want to Update Plesk with the "Plesk Installer" on the Web Panel. Here is a Snippet of the Error Log:
[2016-11-28 11:59:15.770361] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_17_0_17', sequence='post', stage='execute', sequence_order='9998', operation='install', exec_cmd='test ! -x /opt/psa/admin/sbin/packagemng || /opt/psa/admin/sbin/packagemng --set-dirty-flag'', m_arch='', output: ~empty
[2016-11-28 11:59:26.520021] Bootstrapper has finished action (exec time: 11 sec.): parent_name='PLESK_17_0_17', sequence='post', stage='execute', sequence_order='9999', operation='install', exec_cmd='/opt/psa/bootstrapper/pp17.0.17-bootstrapper/bootstrapper.sh perform-deferred-actions'', m_arch='', output: ~empty
[2016-11-28 11:59:26.522502] Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_17_0_17', sequence='post', stage='commit', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; :'', m_arch='', output: ~empty
[2016-11-28 11:59:26.522582] Install command successfully completed
[2016-11-28 11:59:26.525009] Release PLESK_17_0_17 is actual
[2016-11-28 11:59:26.525042] Release PLESK_17_0_17 is currently installed
[2016-11-28 11:59:26.525088] Patch for plesk 17.0.17 will be installed.
[2016-11-28 11:59:26.525128] Patches werden installiert...
[2016-11-28 11:59:26.525201] Unexpected exception caught

If you need some more Logs i can send these log.

 

[UFHH01]

Hi daniiii_e,

pls. consider to use over the ssh - command line ( logged in as user "root" ):

plesk installer --select-product-id plesk --select-release-current --reinstall-patch --install-component base

or/and

plesk installer --select-product-id plesk --select-release-current --upgrade-installed-components​

In addition, it might be a good idea to increase the log - level for your Plesk Control Panel - log, to get a more verbose output in your panel - logs:

How to enable/disable debug logging in Plesk 11.5 and up? ( KB - article 120 101 )​

 

[daniiii_e]

Hi UFFHH01,

Thanks for the Fast Reply.
This fixed my Bug Thank You!!

Daniel