Issue Update Error

[Schlawiner]

Server operating system version

CentOS 7

Plesk version and microupdate number

18.0.45

Unfortunately I always get an update error, but can't find a solution.

Error while preparing to install packages: [u'Errors were encountered while downloading packages.', u'libmaxminddb-1.6.0-1.el7.x86_64: [Errno 256] No more mirrors to try.']. Trying again.
No Presto metadata available for getpagespeed-extras
libmaxminddb-1.6.0-1.el7.x86_64.rpm              0.0 B/s |    0 B     00:00     libmaxminddb-1.6.0-1.el7.x86_64.rpm                      |    0 B     00:00     
https://extras.getpagespeed.com/redhat/7/x86_64/RPMS/libmaxminddb-1.6.0-1.el7.x86_64.rpm: [Errno 14] HTTPS Error 403 - Forbidden
Trying other mirror.
Error while preparing to install packages: [u'Errors were encountered while downloading packages.', u'libmaxminddb-1.6.0-1.el7.x86_64: [Errno 256] No more mirrors to try.']. Trying again.
No Presto metadata available for getpagespeed-extras
libmaxminddb-1.6.0-1.el7.x86_64.rpm              0.0 B/s |    0 B     00:00     libmaxminddb-1.6.0-1.el7.x86_64.rpm                      |    0 B     00:00     
https://extras.getpagespeed.com/redhat/7/x86_64/RPMS/libmaxminddb-1.6.0-1.el7.x86_64.rpm: [Errno 14] HTTPS Error 403 - Forbidden
Trying other mirror.
Number of retries is exceeded.
YumDownloadError: [u'Errors were encountered while downloading packages.', u'libmaxminddb-1.6.0-1.el7.x86_64: [Errno 256] No more mirrors to try.']
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
processTransaction event: 10 (Downloading Packages)
processTransaction event: 11 (unknown)
Traceback (most recent call last):
  File "/usr/local/psa/bin/yum_install", line 321, in <module>
    main()
  File "/usr/local/psa/bin/yum_install", line 314, in main
    installer.perform(to_install, to_remove, opts.tries)
  File "/usr/local/psa/bin/yum_install", line 225, in perform
    self._perform(to_install, to_remove, pt_callback)
  File "/usr/local/psa/bin/yum_install", line 244, in _perform
    self.processTransaction(callback=pt_callback, rpmDisplay=QuietCallback())
  File "/usr/lib/python2.7/site-packages/yum/__init__.py", line 6603, in processTransaction
    pkgs = self._downloadPackages(callback)
  File "/usr/lib/python2.7/site-packages/yum/__init__.py", line 6638, in _downloadPackages
    raise Errors.YumDownloadError, errstr
YumDownloadError: [u'Errors were encountered while downloading packages.', u'libmaxminddb-1.6.0-1.el7.x86_64: [Errno 256] No more mirrors to try.']
Bootstrapper has finished action (exec time: 0 sec.): parent_name='PLESK_18_0_46', sequence='pkgs', stage='rollback', sequence_order='1', operation='install', exec_cmd='rm -f /tmp/pp-bootstrapper-mode.flag; rm -f /var/lock/parallels-panel-maintenance-mode.flag; touch /var/lock/parallels-panel-upgrade-failure.flag; :'', m_arch='', exit code: 0, output: ~empty

 

[Maarten.]

Try to disable the repo that contains the link to: extras.getpagespeed.com
# grep pagespeed /etc/yum.repos.d/*

Set enable=0 in the repo you've found.

 

[Schlawiner]

I had tried this before, but it had not brought the desired success, because the database still wanted to be updated. This problem has shot me half Pleskin installation including database because the error was noticed too late, brought me also the 10 backups nothing.

I have now updated the database manually, so I could update Plesk and via repair function and personal handles fix everything.

The only problem I still have now:

    Error 'mysql.user' ist nicht BASE TABLE
    Status Operation failed

 

[Maarten.]

That's an issue with the system database in MariaDB/MySQL. You need to repair the database as explained in this article:

MySQL service fails to start on a Plesk server: Table ‘mysql.user’ doesn’t exist - Support Cases from Plesk Knowledge Base

MySQL service fails to start on a Plesk server: Table ‘mysql.user’ doesn’t exist - Support Cases - Plesk Knowledge Base

www.plesk.com