Resolved Update License Problem

[thevan]

I have problem with update license. I try delete registy.xml but it not working.
Report said:

Error: The license key is invalid. In order to use the Panel, you need to obtain and install a new valid license key.The amount of currently used resources overrides the limits defined by your license. The number of websites hosted on the server exceeds the limits defined by your license. You have 174 sites hosted; your license allows hosting only 0 sites. The number of served customer accounts exceeds the limits defined by your license. You have 165 customer accounts currently served; your license allows serving only 0 customer accounts. The number of served e-mail accounts exceeds the limits defined by your license. You have 106 e-mail accounts currently served; your license allows serving only 0 e-mail accounts.

error: Cannot open file
---------------------- Debug Info -------------------------------
0: Abstract.php:102
of_get_key_by_product(string 'plesk-win')
1: Abstract.php:102
Smb_Application_Abstract::getKey()
2: General.php:30
Smb_License_General::getInstance()
3: Restrictions.php:43
CommonPanel_Aps_Restrictions->isStorefrontEnabled()
4: CatalogsConfiguration.php:54
Smb_Plesk_Bridge_Aps_CatalogsConfiguration->_getDefaultCatalogConfig()
5: CatalogsConfiguration.php:128
Smb_Plesk_Bridge_Aps_CatalogsConfiguration->getCatalogConfigs()
6: Catalog.php:113
Smb_Plesk_Bridge_Aps_Catalog::_getCatalogsConfig()
7: Catalog.php:174
Smb_Plesk_Bridge_Aps_Catalog::getCatalogsByType(string 'apscatalog')
8: Config.php:64
HelpDesk_Config::_getApsCatalogId()
9: Config.php:55

Please help me

 

[NatalyaF]

@thevan if the issue still persists please contact our licensing team https://www.plesk.com/support/licensing-and-purchase-support/

 

[thevan]

I fixed this problem. I checked @plesk-bin\admin\repository, i did not see file "info". Copy file info and restart Plesk.
Problem gone away.