Update of the LetsEncrypt component always fails since its introduction

[mr-wolf]

TITLE:

Update of LetsEncrypt always fails since its introduction​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

Plesk 17.5.3, Ubuntu 16.04 LTS, Intel(R) Xeon(R) CPU D-1541 @ 2.10GHz​

PROBLEM DESCRIPTION:

Whenever a new LetsEncrypt extension is released I will be notified of it, but the upgrade always fails.
This happens/happened on 6 different servers (of which now only 3 remain) on at least 3 occasions.

It does not happen with upgrades of other components​

STEPS TO REPRODUCE:

When upgrade is offered I go ahead and install.
It then fails, I believe it's a 'cp' command.

After trying it several times I give up and remove the component letsencrypt and install it again afterwards.
This never failed thus far.

The latter is also the reason why I never reported this before as I am constantly very busy. I can only assume this is also the reason why many others didn't give feedback on this.

I have seen forum entries of others experiencing the same.​

ACTUAL RESULT:

Update procedure can't be completed.

Workaround of removing component and installing it again does.​

EXPECTED RESULT:

Update LetsEncrypt completes the procedure.​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

Please update your report with exact error message.

 

[mr-wolf]

I will when the next LetsEncrypt update arrives...

 

[mr-wolf]

BTW.... The Plesk Team has access to my server at the moment and are looking into other issues... They could easily grab some log if they need to.
If I can provide you of some log, please tell me which one.