Resolved Updates & Upgrades not working

[Mario Semeš]

Hi everyone,
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Plesk Onyx
Version 17.0.17 Update #5, last updated on Nov 6, 2016 11:00 AM
Ubuntu 16.04.1 LTS‬

Tools & Settings > Updates & Upgrades > Opening new tab on port:8447 and it is not reachable.

STEPS TO REPRODUCE
Not sure how to reproduce it cause it just happened :-/ Didnt do anything

ANY ADDITIONAL INFORMATION
I tried to do this here:
https://kb.plesk.com/en/9283
Still not working.
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Thank you very much for your help!

 

[Mario Semeš]

p.s. just made a sudo apt-get update and this is what I get:

Reading package lists... Done

N: Ignoring file 'plesk.list.ai_back' in directory '/etc/apt/sources.list.d/' as it has an invalid filename extension

W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

W: http://autoinstall.plesk.com/debian/SITEBUILDER_17.0.15/dists/all/InRelease: Signature by key ****************HIDDEN**************** uses weak digest algorithm (SHA1)

W: Target Packages (all/binary-amd64/Packages) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

W: Target Packages (all/binary-all/Packages) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

W: Target Translations (all/i18n/Translation-en) is configured multiple times in /etc/apt/sources.list.d/50sw_autoinstaller.list:4 and /etc/apt/sources.list.d/plesk-migrator.list:1

 

[Mario Semeš]

And this is what I get when I try to open the Updates & Upgrades:

ps auxxf | grep instal
root 3412 0.0 0.0 14196 900 pts/0 S+ 14:00 0:00 \_ grep instal
root 2994 0.0 0.0 4508 840 ? S 14:00 0:00 /bin/sh -c "/opt/psa/admin/bin/autoinstaller" "--service-mode" "--enable-xml-output" "--ssl-cert" "/opt/psa/admin/conf/httpsd.pem" "--branch" "release,stable" --web-interface --with-ssl --disable-browser
root 2995 3.8 0.2 114020 21016 ? S 14:00 0:00 \_ /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser
root 2996 0.0 0.0 93448 3860 ? S 14:00 0:00 \_ /opt/psa/admin/bin/autoinstaller --service-mode --enable-xml-output --ssl-cert /opt/psa/admin/conf/httpsd.pem --branch release,stable --web-interface --with-ssl --disable-browser

 

[Jay Versluis]

Is port 8447 open? It needs to be, otherwise the page can't load.

 

[Mario Semeš]

Is port 8447 open? It needs to be, otherwise the page can't load.

Looks like it is.
tcp6 0 0 :::8447 :::* LISTEN 2996/autoinstaller

 

[Mario Semeš]

OK, kill me now. My company restricted the port 8447... tried from a PC from home ands its working good... ffs, sry and please close this thread.