1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Upgrade Error: The file constants.php3 is part of Plesk distribution.

Discussion in 'Plesk for Linux - 8.x and Older' started by HazMatt, Nov 27, 2005.

  1. HazMatt

    HazMatt Guest

    I used the updater to update Plesk and am now receiving the following error when I attempt to connect to the control panel:

    The file constants.php3 is part of Plesk distribution. It cannot be run outside of Plesk environment.

    I am a linux noobie and was hoping nothing bad would happen. Could some one please assist me in resolving this issue?

    I appreciate any help, thank you in advance for your time.
  2. eWebtricity

    eWebtricity Guest

    What version did you upgrade FROM and TO ? What OS are you using ? Does everything else work and you just can't access the admin GUI ?
  3. HazMatt

    HazMatt Guest

    The server is running Linux and the upgrade was going from 7.5.2 to 7.5.4 i think. I am a little embarrassed but I don't really know because I can't access the control panel.

    Sorry for the lack of information on my part.
  4. HazMatt

    HazMatt Guest

    And to add a little more. I can still access the websites, but have no FTP access. Email is still working so it seems to just have affected my FTP capabilities and my Control GUI.

    Thanks for all of the help.
  5. ShadowMan@

    ShadowMan@ Guest

    Well, here goes, and remember we are working with 'limited' information:

    1. Can you SSH login to the server to check the updater log in /tmp??

    2. Use SSH to check the contents of your /etc/my.cnf (or compare it to the pre-upgrade file)

    3. Download the Plesk installer .rpm file and try running that (this error has always been reported in relation to failed or partially successful upgrades to 7.5.4)
  6. HazMatt

    HazMatt Guest

    Okay thank you both for the replies. Here is what the my.cnf file says:




    Where would I obtain a copy of the plesk installer. rpm file? I used the auto updater from the Plesk control panel and that is what started this whole mess.

    Thanks again.