Hi, Tried to upgrade from 9.5.2 to 10.2. Recevied two e-mails, the first with subject... "The Panel was successfully updated" the second with subject... "Failed to update the Panel" The main info in the second e-mail seems to be... Failed to check whether a new license key is available. Error: Failed to check whether a new license key is available. Not all packages were installed. Please, contact product technical support. I pay a fee to my server provider for license for Plesk 9 but they do not provide license for 10. How can I get past this problem as at present I have no access to control panel at all. Ultimately I would like to revert to Plesk 9 as I do not want to purchase additional license. Can you help please?