Issue Upgrade from 18.0.56 failed

[gkar]

Server operating system version

Debian 10

Plesk version and microupdate number

18.0.56.4

Hi everyone,

I've tried for long time to upgrade my VPS from OVH (based on Debian 10) to newer version and it always failed on this error :

===> Plesk database scheme upgrade has been started.
Applying migrations from: /opt/psa/bootstrapper/pp18.0.61-bootstrapper/migrations/
Migration failed: 18.0.56/2023-09-05-11-50-20_create_domain_keys.php
Duplicate entry '5-default' for key 'PRIMARY'

===> Plesk database scheme was not upgraded completely.

Thanks for your help.

 

[Kaspar@Plesk]

Migration failed: 18.0.56/2023-09-05-11-50-20_create_domain_keys.php
Duplicate entry '5-default' for key 'PRIMARY'

This error indicates conflicting Primary Keys in the DomainKeys of the PSA database. I suggest to reach out to out support team for help on this issue, as it's hard to fix without any knowledge on the PSA database. To sign-in to support please go to https://support.plesk.com

If you bought your license from a reseller, your reseller should provide support for you. If the reseller does not provide support, here is an alternative:
https://support.plesk.com/hc/en-us/articles/12388090147095-How-to-get-support-directly-from-Plesk