I have just tried to upgrade and the upgrade has failed. Running Debian etch. Ive tried to log a job using the free migration/upgrade support but because plesk cannot auto update to the new key, i cannot log a support call with the plesk 9 key! Is there something that can be done to get me a new key or to log a upgrade assist job under the free service? Trying to stop service qmail... invoke-rc.d: initscript qmail, action "stop" failed. Errors were encountered while processing: /var/cache/apt/archives/ruby-rails_1.2.2-0.279666_all.deb E: Sub-process /usr/bin/dpkg returned an error code (1) Synchronizing the Debian APT package index files... Error: An error occurred on attempt to install packages. Attention! Your software might be inoperable. Please, contact product technical support.