• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

upgrade/Install error 11708

E

emferh

Guest
Windows server 2003/SP2

After run plesk setup 8.2 install failed with error:
Windows Installer - This patch package could not be opened. Verify that the patch package exist and that you can access it, or contact the application vendor to verify that this is a valid Windows installer patch package.

Apllication event:

Event Type: Information
Event Source: MsiInstaller
Event Category: None
Event ID: 11708
Date: 3.10.2007
Time: 11:10:31
User: _________________
Computer: __________________
Description:
Product: Plesk 7.6.1 for Microsoft Windows -- Installation failed.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 7b 45 31 39 35 44 43 32 {E195DC2
0008: 36 2d 41 36 42 34 2d 34 6-A6B4-4
0010: 45 31 33 2d 42 38 45 39 E13-B8E9
0018: 2d 44 36 31 42 34 33 39 -D61B439
0020: 39 37 44 44 44 7d 97DDD}
____________________________________________________________________
Any other msi package run perfectly normal.
I check permissions of folders.
Package is OK, I test package on another computer.

Help please
 
that might be a misconfiguration on your server. try to contact support team of SWsoft.
 
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