Upgrade to 11.5.30 from 11.0.9

[Andrei C]

Dear Support,

Why after upgrading to 11.5.30 I see Update #58 for Plesk Panel 11.0.9?

Please, see link http://s8.postimg.org/hea32je79/upgrade_to_11_5_30.png

View update logs:

-----------------------------------------------------------------------------
Execution failed.
Command: ai.exe
Arguments: Array
(
[0] => --select-product-id
[1] => panel
[2] => --select-release-current
[3] => --upgrade-installed-components
)

Details: BUSY: Update operation was locked by another update process.
----------------------------------------------------------------------------

 

[Andrei C]

How can I remove, update for Plesk Panel 11.0.9, after upgrading to Plesk Panel 11.5.30

http://s16.postimg.org/fwznof26d/Plesk_11_5.png

 

[IgorG]

Please check resolving of autoinstall-win.pp.parallels.com hostname and version of autoinstaller with

C:\Program Files (x86)\Parallels\Plesk\admin\bin>ai.exe --version

 

[Andrei C]

Additional info, when I put Automatic updates I don't see #59 update for 11.0.9, when put Automatic update off I see this.

P.S. When I try Install update, I see info something like this, no update is needed.

I check next, this evening and write you:
C:\Program Files (x86)\Parallels\Plesk\admin\bin>ai.exe --version

 

[IgorG]

Check content of file %plesk_dir%/version too.

 

[Andrei C]

%plesk_dir%\version

11.5.30 Windows 2008/2012 20130808.09

%plesk_bin%\ai.exe --version

Doing restart of Parallels Installer...
Parallels Installer 3.15.14 (built on Jul 31 2013 17:34:00)

I see next on db:
------------------------------------------------------------------------------------

mysql> select * from psa.components;
+---------------------+--------------------------------------------+
| name | version |
+---------------------+--------------------------------------------+
| psa | 11.0.9 |
| psa-bu | 11.0.9 |
+---------------------+--------------------------------------------+

mysql> select * from upgrade_history;
+---------------------+--------------+------------+
| upgrade_date | version_info | db_version |
+---------------------+--------------+------------+
| 2013-06-06 22:55:07 | NULL | 11.0.9 |
| 2013-10-14 23:37:10 | NULL | 11.5.30 |
+---------------------+--------------+------------+

 

[IgorG]

According to old versions of components looks like you have incorrectly completed upgrade.
Try to do following:

1. Reboot server
2. Run %plesk_bin%\ai.exe manually
3. Go to add/remove components and try to add some component.

 

[Andrei C]

According to old versions of components looks like you have incorrectly completed upgrade.
Try to do following:

1. Reboot server
2. Run %plesk_bin%\ai.exe manually
3. Go to add/remove components and try to add some component.

did not help, I try upgrade once, on another testing platform.

 

[InderS]

are you getting any when you try to run ai.exe after the reboot?