Upgrading to 9.2.3 from 8.0

[rihad]

Hello,

Is a one step upgrade using /usr/local/psa/bin/autoinstaller from "Plesk 8.0" to the latest "Parallels Plesk Panel 9.2.3" supported? Could I risk trying it? OS: Debian 3.1

Thanks.

 

[IgorG]

Yes, you can run autoinstaller and perform upgrade to latest version of Plesk. Plesk 9.2.3 can be installed to Debian 3.1

 

[rihad]

Thank you, IgorG, I just tried upgrading to 9.2.3 through autoinstaller but got this error right away:

Now you have product of version 8.0.1 installed. Do you want to upgrade it now?

Y) Yes; N) No
Select answer [Y/n]:
Download file PSA_9.2.3/plesk-9.2.3-deb3.1-i386.inf3: 16%..100% done
ERROR: No attribute apt_repository
ERROR: Installation failed

Please help, the upgrade is pretty urgent because our key has stopped working with Plesk 8.0, we can't do any account prolongations, and our clients are complaining.

 

[rihad]

Please help me, upgrading to 9.2.3 fails with the error above.
Or at least tell me how I can continue using Plesk 8.0.1 with the current key without upgrading it.

 

[rihad]

Our 3 year old PSA_8.0.1/plesk-8.0.1-deb3.1-i386.inf3 has the setting bit that autoinstaller looks for:

<build confver="3.0" os_name="Linux" os_vendor="Debian" os_version="3.1" os_arch="i386" environment="" build_dir="dist-deb-Debian-3.1-i386" apt_repository="PSA_8.0.1">

but PSA_9.2.3/plesk-9.2.3-deb3.1-i386.inf3 doesn't:

<build confver="3.0" os_name="Linux" os_vendor="Debian" os_version="3.1" os_release_name="sarge" os_arch="i386" environment="" build_dir="dist-deb-Debian-3.1-i386" ez-template-suffix="debian-3.1-x86" apt_source="debian/PSA_9.2.3 sarge all">

 

[rihad]

Come on, guys, this is very serious Maybe I should first fetch the brand new autoinstaller that knows the new *.inf3 format? Maybe I should first upgrade to an intermediary version before jumping to 9.2.3 (this is normally required when upgrading from a distant version in some other places). To which version, then? Please help.

Plesk release selecting
===============================================================================

List of available releases:

1. [ ] Parallels Plesk Panel 9.2.3
2. [ ] Parallels Plesk Panel 9.2.2
3. [ ] Parallels Plesk Panel 9.2.1
4. [ ] Parallels Plesk Panel 9.0.1
5. [ ] Parallels Plesk Panel 9.0.0
6. [ ] Plesk 8.6.0
7. [ ] Plesk 8.4.0
8. [ ] Plesk 8.3.0
9. [ ] Plesk 8.2.1
10. [ ] Plesk 8.2.0
11. [ ] Plesk 8.1.1

N) Next page; P) Go back; Q) Cancel installing
To select release enter its number;
Select action [N]:

 

[IgorG]

I can only suggest you try to upgrade to 8.6.0 version first.

 

[rihad]

Same thing:

Plesk release selecting
===============================================================================

List of available releases:

1. [ ] Parallels Plesk Panel 9.2.3
2. [ ] Parallels Plesk Panel 9.2.2
3. [ ] Parallels Plesk Panel 9.2.1
4. [ ] Parallels Plesk Panel 9.0.1
5. [ ] Parallels Plesk Panel 9.0.0
6. [*] Plesk 8.6.0
7. [ ] Plesk 8.4.0
8. [ ] Plesk 8.3.0
9. [ ] Plesk 8.2.1
10. [ ] Plesk 8.2.0
11. [ ] Plesk 8.1.1

N) Next page; P) Go back; Q) Cancel installing
To select release enter its number;
Select action [N]:

Now you have product of version 8.0.1 installed. Do you want to upgrade it now?

Y) Yes; N) No
Select answer [Y/n]:
Download file PSA_8.6.0/plesk-8.6.0-deb3.1-i386.inf3: 17%..100% done
ERROR: No attribute apt_repository
ERROR: Installation failed

Please help. Isn't auto installer part of your Plesk framework? Why is it looking for a missing attribute then? Maybe there's a newer version of it I can try?

 

[IgorG]

I have not found any mentions about this error in our internal resources. Very strange. Maybe you have corrupted /etc/apt/sources.list file?

On our test server I see following:

root@psa860:/# cat /etc/apt/sources.list
deb http://ftp.de.debian.org/debian etch main contrib non-free
deb http://ftp.de.debian.org/debian-volatile etch/volatile main contrib non-free
deb http://ftp.de.debian.org/debian-security etch/updates main contrib non-free


## This is temporary appended by Autoinstaller for
## specify source of product's packages for APT.
deb http://autoinstall.plesk.com/debian/PSA_9.2.3 etch all

 

[rihad]

Not really, it's all ok, and autoinstaller doesn't even reach the stage where it changes sources.list. Please take a look at this posting once again, and please note the error autoinstaller generates:

ERROR: No attribute apt_repository
ERROR: Installation failed

 

[IgorG]

I can't reproduce this problem on our test environment. So, I can recommend you just download full Plesk distribution kit from http://download1.parallels.com/Ples....3-debian3.1.build93091016.15_i386.deb.tar.gz and upgrade your system with it instead internal autoinstaller.

 

[rihad]

I've downloaded and unpacked psa_9.2.3-debian3.1.build93091016.15_i386.deb.tar.gz as you suggested. How do I upgrade it? There doesn't seem to be an upgrade script or some such. Just a bunch of *.deb files.

 

[rihad]

There's this package dist-deb-Debian-3.1-i386/opt/updater/psa-autoinstaller_3.5.0-090817.16_i386.deb in Plesk 9.2.3 distro. What if I install only it on top of the old one, and then carry out the upgrade through it as before?

 

[IgorG]

Do you have any file like /root/.autoinstallerrc or /.autoinstallerrc ?
Also I can suggest you following method - http://kb.odin.com/en/5587

 

[rihad]

Do you have any file like /root/.autoinstallerrc or /.autoinstallerrc ?

No.

Also I can suggest you following method - http://kb.odin.com/en/5587

Can I instead try to upgrade only the autoinstaller from 9.2.3, and let it drive the rest of the upgrade process? It's a lot simpler. I don't thinkg your suggestion would work because 8.0's autoinstaller would still be looking for the apt_repository attribute, which is now missing in your *.inf3 files.

P.S.: this detention period while my posting is being moderated is just driving me nuts

 

[IgorG]

Did you tried 9.2.3 autoinstaller?

 

[rihad]

Yes, installing 9.2.3's auto installer first allowed me to start the upgrade. It's almost finished, I think, sa-learn has been taking 100% CPU load for 10-15 minutes or so:

expired old Bayes database entries in 103 seconds
161112 entries kept, 475404 deleted
token frequency: 1-occurence tokens: 63.96%
token frequency: less than 8 occurrences: 19.79%
expired old Bayes database entries in 76 seconds
207120 entries kept, 210449 deleted
token frequency: 1-occurence tokens: 56.99%
token frequency: less than 8 occurrences: 24.17%
expired old Bayes database entries in 162 seconds
148233 entries kept, 837941 deleted
token frequency: 1-occurence tokens: 67.09%
token frequency: less than 8 occurrences: 16.97%
expired old Bayes database entries in 51 seconds
173501 entries kept, 108172 deleted
token frequency: 1-occurence tokens: 80.57%
token frequency: less than 8 occurrences: 13.54%
expired old Bayes database entries in 102 seconds
124714 entries kept, 473777 deleted
token frequency: 1-occurence tokens: 68.70%
token frequency: less than 8 occurrences: 16.07%
expired old Bayes database entries in 46 seconds
123703 entries kept, 135541 deleted
token frequency: 1-occurence tokens: 78.16%
token frequency: less than 8 occurrences: 15.81%
expired old Bayes database entries in 84 seconds
116452 entries kept, 370069 deleted
token frequency: 1-occurence tokens: 75.78%
token frequency: less than 8 occurrences: 15.80%
expired old Bayes database entries in 50 seconds
119152 entries kept, 185372 deleted
token frequency: 1-occurence tokens: 66.05%
token frequency: less than 8 occurrences: 21.95%

Is this expected?

Meanwhile I managed to log in as admin, but I still get this error:

Error: The license key is invalid. In order to use the Parallels Plesk Panel, please obtain and install a new functioning license key.
The amount of currently used resources overrides the limits defined by your license.
The number of web sites hosted on the server exceeds the limits defined by your license. You have 91 sites hosted; your license allows hosting only 1 sites.
The number of served client accounts exceeds the limits defined by your license. You have 3 client accounts currently served; your license allows serving only 2 client accounts.
The number of served e-mail accounts exceeds the limits defined by your license. You have 354 e-mail accounts currently served; your license allows serving only 1 e-mail accounts.
The number of served web user accounts exceeds the limits defined by your license. You have 6 web user accounts currently served; your license allows serving only 1 web user accounts.

The Key number is plsk.00000000.0000.
Where did our working key go? How do I reenable it? I don't think we have a copy of it. Both "Retrieve keys" and "Roll back key" buttons are grayed out. Please help.

 

[IgorG]

License key from Plesk 8.x is not compatible with Plesk 9.x and should be upgraded. Please contact your sales representative regarding this question.