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Upgrading to 9.2.3 from 8.0

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by rihad, Dec 10, 2009.

  1. rihad

    rihad Guest

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    Hello,

    Is a one step upgrade using /usr/local/psa/bin/autoinstaller from "Plesk 8.0" to the latest "Parallels Plesk Panel 9.2.3" supported? Could I risk trying it? OS: Debian 3.1

    Thanks.
     
  2. IgorG

    IgorG Forums Analyst Staff Member

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    Yes, you can run autoinstaller and perform upgrade to latest version of Plesk. Plesk 9.2.3 can be installed to Debian 3.1
     
  3. rihad

    rihad Guest

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    Thank you, IgorG, I just tried upgrading to 9.2.3 through autoinstaller but got this error right away:

    Please help, the upgrade is pretty urgent because our key has stopped working with Plesk 8.0, we can't do any account prolongations, and our clients are complaining.
     
  4. rihad

    rihad Guest

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    Please help me, upgrading to 9.2.3 fails with the error above.
    Or at least tell me how I can continue using Plesk 8.0.1 with the current key without upgrading it.
     
  5. rihad

    rihad Guest

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    Our 3 year old PSA_8.0.1/plesk-8.0.1-deb3.1-i386.inf3 has the setting bit that autoinstaller looks for:
    but PSA_9.2.3/plesk-9.2.3-deb3.1-i386.inf3 doesn't:
    :(
     
  6. rihad

    rihad Guest

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    Come on, guys, this is very serious :( Maybe I should first fetch the brand new autoinstaller that knows the new *.inf3 format? Maybe I should first upgrade to an intermediary version before jumping to 9.2.3 (this is normally required when upgrading from a distant version in some other places). To which version, then? Please help.

     
  7. IgorG

    IgorG Forums Analyst Staff Member

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    I can only suggest you try to upgrade to 8.6.0 version first.
     
  8. rihad

    rihad Guest

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    Same thing:
    Please help. Isn't auto installer part of your Plesk framework? Why is it looking for a missing attribute then? Maybe there's a newer version of it I can try?
     
  9. IgorG

    IgorG Forums Analyst Staff Member

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    I have not found any mentions about this error in our internal resources. Very strange. Maybe you have corrupted /etc/apt/sources.list file?

    On our test server I see following:

     
  10. rihad

    rihad Guest

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    Not really, it's all ok, and autoinstaller doesn't even reach the stage where it changes sources.list. Please take a look at this posting once again, and please note the error autoinstaller generates:
     
  11. IgorG

    IgorG Forums Analyst Staff Member

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  12. rihad

    rihad Guest

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    I've downloaded and unpacked psa_9.2.3-debian3.1.build93091016.15_i386.deb.tar.gz as you suggested. How do I upgrade it? There doesn't seem to be an upgrade script or some such. Just a bunch of *.deb files.
     
  13. rihad

    rihad Guest

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    There's this package dist-deb-Debian-3.1-i386/opt/updater/psa-autoinstaller_3.5.0-090817.16_i386.deb in Plesk 9.2.3 distro. What if I install only it on top of the old one, and then carry out the upgrade through it as before?
     
  14. IgorG

    IgorG Forums Analyst Staff Member

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    Do you have any file like /root/.autoinstallerrc or /.autoinstallerrc ?
    Also I can suggest you following method - http://kb.odin.com/en/5587
     
  15. rihad

    rihad Guest

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    No.

    Can I instead try to upgrade only the autoinstaller from 9.2.3, and let it drive the rest of the upgrade process? It's a lot simpler. I don't thinkg your suggestion would work because 8.0's autoinstaller would still be looking for the apt_repository attribute, which is now missing in your *.inf3 files.

    P.S.: this detention period while my posting is being moderated is just driving me nuts :(
     
  16. IgorG

    IgorG Forums Analyst Staff Member

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    Did you tried 9.2.3 autoinstaller?
     
  17. rihad

    rihad Guest

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    Yes, installing 9.2.3's auto installer first allowed me to start the upgrade. It's almost finished, I think, sa-learn has been taking 100% CPU load for 10-15 minutes or so:
    Is this expected?

    Meanwhile I managed to log in as admin, but I still get this error:
    The Key number is plsk.00000000.0000.
    Where did our working key go? How do I reenable it? I don't think we have a copy of it. Both "Retrieve keys" and "Roll back key" buttons are grayed out. Please help.
     
  18. IgorG

    IgorG Forums Analyst Staff Member

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    License key from Plesk 8.x is not compatible with Plesk 9.x and should be upgraded. Please contact your sales representative regarding this question.
     
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