Nonapeptide
New Pleskian
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PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
psa-10.4.4-cos6.build1013111102.18.x86_64
PROBLEM DESCRIPTION
Uploading a 800Megabyte file through the file manager causes the server to crash between 30% and 50% completion.
STEPS TO REPRODUCE
Upload any large file through a subscription's web based file manager and the server will crash after a few hundred megabytes are sent.
ACTUAL RESULT
Hard crash. Needs physical intervention to reboot.
EXPECTED RESULT
No crashing?
ANY ADDITIONAL INFORMATION
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I have a 800MB .tar file that I am trying to transfer to my dedicated server through the Plesk web interface. The destination server is a dedicated server that has a Quad-Core AMD Opteron Processor 1356, 4GB of RAM and 750GB of hard drive space. Resource constraints do not seem to be the culprit here. The transfer gets between 30% and 50% before the dedicated server crashes. The crash requires a hard reset at the datacenter. There are no telltale signs in /var/log/messages prior to the crash. The log file appears to be uneventful right up to the moment the server crashes.
Is there a known problem with uploading large files through the web interface? I see this thread titled "How can upload big backup files with Backup Manager" that appears to be a similar problem. Is there a workaround? A patch? Bugfix?
Thanks for your time
PRODUCT, VERSION, MICROUPDATE, OPERATING SYSTEM, ARCHITECTURE
psa-10.4.4-cos6.build1013111102.18.x86_64
PROBLEM DESCRIPTION
Uploading a 800Megabyte file through the file manager causes the server to crash between 30% and 50% completion.
STEPS TO REPRODUCE
Upload any large file through a subscription's web based file manager and the server will crash after a few hundred megabytes are sent.
ACTUAL RESULT
Hard crash. Needs physical intervention to reboot.
EXPECTED RESULT
No crashing?
ANY ADDITIONAL INFORMATION
--------------------------------------------------------------
I have a 800MB .tar file that I am trying to transfer to my dedicated server through the Plesk web interface. The destination server is a dedicated server that has a Quad-Core AMD Opteron Processor 1356, 4GB of RAM and 750GB of hard drive space. Resource constraints do not seem to be the culprit here. The transfer gets between 30% and 50% before the dedicated server crashes. The crash requires a hard reset at the datacenter. There are no telltale signs in /var/log/messages prior to the crash. The log file appears to be uneventful right up to the moment the server crashes.
Is there a known problem with uploading large files through the web interface? I see this thread titled "How can upload big backup files with Backup Manager" that appears to be a similar problem. Is there a workaround? A patch? Bugfix?
Thanks for your time