user treated as remote

[rihad]

After a domain is suspended by Plesk due to overusing its resource usage limits, and is then turned back on, mail for that domain is still treated as remote and not delivered correctly. Only restarting Qmail solves that problem. This same problem was persistent in 8.0.1, I had hoped it would be solved for a newer release of Plesk, but alas.

 

[IgorG]

Could you please describe with more details how it can be reproduced on Plesk 9.2.3? Step-by-step instruction would be very useful for forwarding this issue to developers for the further investigation.

 

[rihad]

I guess the easiest way would be to let the Plesk domain expiration date pass, and then either turn the domain back on for that day, or set its expiration date in the future, thus turning it back on.

 

[IgorG]

Look at this KB article http://kb.odin.com/en/7019
I hope it will help.