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We are having a strange problem, and we have no idea if this is a software design problem, or a bug we are just having.
It seems that after a customer has published their website, and it all uploads to their domain ok, if they want to login to sitebuilder again to change the look of the design (ie. step 1) they can't.
All the buttons on the left hand side - layout, color scheme, head banner etc - are greyed out so the look of the site can not be changed.
Every other step, pages, text etc work fine.
Is this supposed to happen?
How does the client now go back and change the color or the design without having to start all over again?
Thanks in advance.
It seems that after a customer has published their website, and it all uploads to their domain ok, if they want to login to sitebuilder again to change the look of the design (ie. step 1) they can't.
All the buttons on the left hand side - layout, color scheme, head banner etc - are greyed out so the look of the site can not be changed.
Every other step, pages, text etc work fine.
Is this supposed to happen?
How does the client now go back and change the color or the design without having to start all over again?
Thanks in advance.
