• Debian 11 is approaching its end-of-life (vendor EOL date - August 31, 2026). Plesk Obsidian 18.0.80 will be the last release to support it.
    If you are running Plesk Obsidian on Debian 11, we recommend you upgrade those servers to Debian 12 using our dist-upgrade tool.
  • We plan to deprecate and remove the support for XML RPC protocol versions earlier than 1.6.9.1 in Plesk Obsidian 18.0.82. We strongly recommend that you update all existing integrations using earlier versions of the XML RPC protocol to comply with the version 1.6.9.1 specification.

Users locked out after 7.5.6 upgrade ?

E

EuroMaverick

Guest
Hello people,

I did an upgrade from Plesk 7.5.4 to 7.5.6 yesterday. Everything seemed fine and as administrator, I can work like I have before.

However, it now turns out that none of my existing users can login anymore ! I tried resetting the password, disabling and enabling the accounts,... they allways get the "login is not correct" error message.

New users that I create work just fine and can login an do their thing... I don't want to re-create all of my users !

Any thoughts ?

Kind regards,

Benoit.
 
Update:

I was able to solve this in the end relatively easy by giving each client a new login. When I do this, everything else works just fine. The existing logins strangely enough don't work anymore at all - if I re-use them with a totally different client, I get the same problem.

Very weird...

Regards,

Benoit.
 
Back
Top