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Question UVDesk PHP Compose

H

hume1991

Basic Pleskian
Good day,

we would like to use UVDesk see URL: Online Helpdesk | Customer Support Ticket System.

Errors:

  • Loading composer repositories with package information
  • Warning from Packagist: Support for Composer 1 is deprecated and some packages will not be available. You should upgrade to Composer 2. See Deprecating Packagist.org support for Composer 1.x
  • Updating dependencies
  • Your requirements could not be resolved to an installable set of packages.

  • Problem 1
  • - uvdesk/mailbox-component v1.0.0 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.1 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.10 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.11 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.12 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.13 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.2 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.3 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.4 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.5 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.6 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.7 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.8 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - uvdesk/mailbox-component v1.0.9 requires php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, 3.0.1, 3.0.2, 3.0.3, 3.0.4].
  • - php-mime-mail-parser/php-mime-mail-parser 3.0.4 requires ext-mailparse * -> the requested PHP extension mailparse is missing from your system.
  • - php-mime-mail-parser/php-mime-mail-parser 3.0.3 requires ext-mailparse * -> the requested PHP extension mailparse is missing from your system.
  • - php-mime-mail-parser/php-mime-mail-parser 3.0.2 requires ext-mailparse * -> the requested PHP extension mailparse is missing from your system.
  • - php-mime-mail-parser/php-mime-mail-parser 3.0.1 requires ext-mailparse * -> the requested PHP extension mailparse is missing from your system.
  • - php-mime-mail-parser/php-mime-mail-parser 3.0.0 requires ext-mailparse * -> the requested PHP extension mailparse is missing from your system.
  • - Installation request for uvdesk/mailbox-component ^1.0 -> satisfiable by uvdesk/mailbox-component[v1.0.0, v1.0.1, v1.0.10, v1.0.11, v1.0.12, v1.0.13, v1.0.2, v1.0.3, v1.0.4, v1.0.5, v1.0.6, v1.0.7, v1.0.8, v1.0.9].

  • To enable extensions, verify that they are enabled in your .ini files:
  • - /opt/plesk/php/7.4/etc/php.ini
  • - /opt/plesk/php/7.4/etc/php.d/00-ioncube-loader.ini
  • - /opt/plesk/php/7.4/etc/php.d/10-opcache.ini
  • - /opt/plesk/php/7.4/etc/php.d/20-mysqlnd.ini
  • - /opt/plesk/php/7.4/etc/php.d/50-xdebug.ini
  • - /opt/plesk/php/7.4/etc/php.d/bcmath.ini
  • - /opt/plesk/php/7.4/etc/php.d/curl.ini
  • - /opt/plesk/php/7.4/etc/php.d/dba.ini
  • - /opt/plesk/php/7.4/etc/php.d/dom.ini
  • - /opt/plesk/php/7.4/etc/php.d/enchant.ini
  • - /opt/plesk/php/7.4/etc/php.d/fileinfo.ini
  • - /opt/plesk/php/7.4/etc/php.d/gd.ini
  • - /opt/plesk/php/7.4/etc/php.d/imagick.ini
  • - /opt/plesk/php/7.4/etc/php.d/imap.ini
  • - /opt/plesk/php/7.4/etc/php.d/intl.ini
  • - /opt/plesk/php/7.4/etc/php.d/json.ini
  • - /opt/plesk/php/7.4/etc/php.d/ldap.ini
  • - /opt/plesk/php/7.4/etc/php.d/mbstring.ini
  • - /opt/plesk/php/7.4/etc/php.d/mysqli.ini
  • - /opt/plesk/php/7.4/etc/php.d/odbc.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_mysql.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_odbc.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_pgsql.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_sqlite.ini
  • - /opt/plesk/php/7.4/etc/php.d/pgsql.ini
  • - /opt/plesk/php/7.4/etc/php.d/phar.ini
  • - /opt/plesk/php/7.4/etc/php.d/posix.ini
  • - /opt/plesk/php/7.4/etc/php.d/pspell.ini
  • - /opt/plesk/php/7.4/etc/php.d/redis.ini
  • - /opt/plesk/php/7.4/etc/php.d/snmp.ini
  • - /opt/plesk/php/7.4/etc/php.d/soap.ini
  • - /opt/plesk/php/7.4/etc/php.d/sodium.ini
  • - /opt/plesk/php/7.4/etc/php.d/sqlite3.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvmsg.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvsem.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvshm.ini
  • - /opt/plesk/php/7.4/etc/php.d/tidy.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlreader.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlrpc.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlwriter.ini
  • - /opt/plesk/php/7.4/etc/php.d/xsl.ini
  • - /opt/plesk/php/7.4/etc/php.d/zip.ini
  • You can also run `php --ini` inside terminal to see which files are used by PHP in CLI mode.
  • Running update with --no-dev does not mean require-dev is ignored, it just means the packages will not be installed. If dev requirements are blocking the update you have to resolve those problems.
 
IgorG said:
Try to apply fix from this KB article: Unable to update PHP dependencies via PHP Composer in Plesk: Support for composer 1 is deprecated
Click to expand...
I've done it, unfortunately I'm still getting error messages:

  • Loading composer repositories with package information
  • Updating dependencies
  • Your requirements could not be resolved to an installable set of packages.

  • Problem 1
  • - uvdesk/mailbox-component[v1.0.0, ..., v1.0.13] require php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, ..., 3.0.4].
  • - php-mime-mail-parser/php-mime-mail-parser[3.0.0, ..., 3.0.4] require ext-mailparse * -> it is missing from your system. Install or enable PHP's mailparse extension.
  • - Root composer.json requires uvdesk/mailbox-component ^1.0 -> satisfiable by uvdesk/mailbox-component[v1.0.0, ..., v1.0.13].

  • To enable extensions, verify that they are enabled in your .ini files:
  • - /opt/plesk/php/7.4/etc/php.ini
  • - /opt/plesk/php/7.4/etc/php.d/00-ioncube-loader.ini
  • - /opt/plesk/php/7.4/etc/php.d/10-opcache.ini
  • - /opt/plesk/php/7.4/etc/php.d/20-mysqlnd.ini
  • - /opt/plesk/php/7.4/etc/php.d/50-xdebug.ini
  • - /opt/plesk/php/7.4/etc/php.d/bcmath.ini
  • - /opt/plesk/php/7.4/etc/php.d/curl.ini
  • - /opt/plesk/php/7.4/etc/php.d/dba.ini
  • - /opt/plesk/php/7.4/etc/php.d/dom.ini
  • - /opt/plesk/php/7.4/etc/php.d/enchant.ini
  • - /opt/plesk/php/7.4/etc/php.d/fileinfo.ini
  • - /opt/plesk/php/7.4/etc/php.d/gd.ini
  • - /opt/plesk/php/7.4/etc/php.d/imagick.ini
  • - /opt/plesk/php/7.4/etc/php.d/imap.ini
  • - /opt/plesk/php/7.4/etc/php.d/intl.ini
  • - /opt/plesk/php/7.4/etc/php.d/json.ini
  • - /opt/plesk/php/7.4/etc/php.d/ldap.ini
  • - /opt/plesk/php/7.4/etc/php.d/mbstring.ini
  • - /opt/plesk/php/7.4/etc/php.d/mysqli.ini
  • - /opt/plesk/php/7.4/etc/php.d/odbc.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_mysql.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_odbc.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_pgsql.ini
  • - /opt/plesk/php/7.4/etc/php.d/pdo_sqlite.ini
  • - /opt/plesk/php/7.4/etc/php.d/pgsql.ini
  • - /opt/plesk/php/7.4/etc/php.d/phar.ini
  • - /opt/plesk/php/7.4/etc/php.d/posix.ini
  • - /opt/plesk/php/7.4/etc/php.d/pspell.ini
  • - /opt/plesk/php/7.4/etc/php.d/redis.ini
  • - /opt/plesk/php/7.4/etc/php.d/snmp.ini
  • - /opt/plesk/php/7.4/etc/php.d/soap.ini
  • - /opt/plesk/php/7.4/etc/php.d/sodium.ini
  • - /opt/plesk/php/7.4/etc/php.d/sqlite3.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvmsg.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvsem.ini
  • - /opt/plesk/php/7.4/etc/php.d/sysvshm.ini
  • - /opt/plesk/php/7.4/etc/php.d/tidy.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlreader.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlrpc.ini
  • - /opt/plesk/php/7.4/etc/php.d/xmlwriter.ini
  • - /opt/plesk/php/7.4/etc/php.d/xsl.ini
  • - /opt/plesk/php/7.4/etc/php.d/zip.ini
  • You can also run `php --ini` inside terminal to see which files are used by PHP in CLI mode.

  • Use the option --with-all-dependencies (-W) to allow upgrades, downgrades and removals for packages currently locked to specific versions.
  • Running update with --no-dev does not mean require-dev is ignored, it just means the packages will not be installed. If dev requirements are blocking the update you have to resolve those problems.
 
Hi, I have the same issue:
I need run UVdesk on Plesk but Plesk PHP doesn't have the PHP mailparse included.

For install it we used the following commands:
  1. sudo apt-get install plesk-php74-dev
  2. /opt/plesk/php/7.4/bin/pecl install mailparse
  3. Then surfed on Plesk UI and looked to add in php.ini extension=mailparse.so line to enable the extension.
With this steps if I load UVdesk install wizard the wizard say mailparse.so is present so I can proceed.
The issue is with composer run in SSH that give the error mentioned here.

Some help to resolve this issue?
I tried to enable mailparse adding extension=mailparse.so also on /etc/php/7.4/cli/php.ini but doing this cause every 5 minute email warning about the cron I have to create ticket from new emails.

PHP Warning: PHP Startup: Unable to load dynamic library 'mailparse.so'
(tried: /usr/lib/php/20190902/mailparse.so (/usr/lib/php/20190902/mailparse.so: cannot open shared object file: No such file or directory)
/usr/lib/php/20190902/mailparse.so.so (/usr/lib/php/20190902/mailparse.so.so: cannot open shared object file: No such file or directory)) in Unknown on line 0

I was able to find the mailparse.so at /opt/plesk/php/7.4/lib/php/modules

20211125619f18a6da83b1.jpg
Can i download on my PC and copy on /usr/lib/php/20190902 where is missed?
20211125619f18dbcfb3f2.jpg
But copy the mailparse.so should be not enough if works because I will miss the relative ini file there:
20211125619f194de6b2d3.jpg
I don't know how to create the missed file there. They are sybolic links?

Inside the 20-mbstring.ini the content is:

; configuration for php mbstring module
; priority=20
extension=mbstring.so

Any idea on how I can fix?
 
If you have module file in /opt/plesk/php/7.4/lib/php/modules that means it is compiled for Plesk PHP 7.4 for customer's sites which location is /opt/plesk/php/7.4
Therefore you have to put mbstring.ini file in /opt/plesk/php/7.4/etc/php.d/ directory and with content like:

extension=mbstring.so

Note, that /usr/lib/php/20190902 is the location of the system PHP version from OS vendor which is not related to Plesk PHP version for customer's websites.
 
@IgorG thanks for the reply and the try but on /opt/plesk/php/7.4/etc/php.d the file mbstring.ini is already present with his content.
I suppose composer never look for mailparse.so using the php used by Plesk but maybe looks in /etc/php/7.4/ so maybe in the OS vendor?

For use UVdesk I need, I must use composer because without I will be unable to update and compile the software.

Maybe I need try to install mailparse.so for the OS vendor PHP?

Something like sudo apt install php7.4-mailparse ? ( How to install or uninstall php7.4-mailparse on Ubuntu 20.04 LTS (Focal Fossa)? )
Will this damage my Plesk server or I can try?
 
PeopleInside said:
hanks for the reply and the try but on /opt/plesk/php/7.4/etc/php.d the file mbstring.ini is already present with his content.
Click to expand...
Sorry, my mistake. I meant mailparse.ini with extension=mailparse.so content.
 
@IgorG thank you, done but still have the issue on composer:
composer update Loading composer repositories with package information Updating dependencies Your requirements could not be resolved to an installable set of packages. Problem 1 - uvdesk/mailbox-component[v1.0.0, ..., v1.0.13] require php-mime-mail-parser/php-mime-mail-parser ^3.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[3.0.0, ..., 3.0.4]. - uvdesk/mailbox-component v1.0.14 requires php-mime-mail-parser/php-mime-mail-parser ^7.0.0 -> satisfiable by php-mime-mail-parser/php-mime-mail-parser[7.0.0]. - php-mime-mail-parser/php-mime-mail-parser[3.0.0, ..., 3.0.4, 7.0.0] require ext-mailparse * -> it is missing from your system. Install or enable PHP's mailparse extension. - Root composer.json requires uvdesk/mailbox-component ^1.0 -> satisfiable by uvdesk/mailbox-component[v1.0.0, ..., v1.0.14]. To enable extensions, verify that they are enabled in your .ini files: - /etc/php/7.4/cli/php.ini - /etc/php/7.4/cli/conf.d/00-ioncube-loader-7.4.ini - /etc/php/7.4/cli/conf.d/10-mysqlnd.ini - /etc/php/7.4/cli/conf.d/10-opcache.ini - /etc/php/7.4/cli/conf.d/10-pdo.ini - /etc/php/7.4/cli/conf.d/15-xml.ini - /etc/php/7.4/cli/conf.d/20-calendar.ini - /etc/php/7.4/cli/conf.d/20-ctype.ini - /etc/php/7.4/cli/conf.d/20-curl.ini - /etc/php/7.4/cli/conf.d/20-dom.ini - /etc/php/7.4/cli/conf.d/20-exif.ini - /etc/php/7.4/cli/conf.d/20-ffi.ini - /etc/php/7.4/cli/conf.d/20-fileinfo.ini - /etc/php/7.4/cli/conf.d/20-ftp.ini - /etc/php/7.4/cli/conf.d/20-gd.ini - /etc/php/7.4/cli/conf.d/20-gettext.ini - /etc/php/7.4/cli/conf.d/20-iconv.ini - /etc/php/7.4/cli/conf.d/20-imap.ini - /etc/php/7.4/cli/conf.d/20-json.ini - /etc/php/7.4/cli/conf.d/20-mbstring.ini - /etc/php/7.4/cli/conf.d/20-mysqli.ini - /etc/php/7.4/cli/conf.d/20-pdo_mysql.ini - /etc/php/7.4/cli/conf.d/20-pdo_sqlite.ini - /etc/php/7.4/cli/conf.d/20-phar.ini - /etc/php/7.4/cli/conf.d/20-posix.ini - /etc/php/7.4/cli/conf.d/20-readline.ini - /etc/php/7.4/cli/conf.d/20-shmop.ini - /etc/php/7.4/cli/conf.d/20-simplexml.ini - /etc/php/7.4/cli/conf.d/20-sockets.ini - /etc/php/7.4/cli/conf.d/20-sqlite3.ini - /etc/php/7.4/cli/conf.d/20-sysvmsg.ini - /etc/php/7.4/cli/conf.d/20-sysvsem.ini - /etc/php/7.4/cli/conf.d/20-sysvshm.ini - /etc/php/7.4/cli/conf.d/20-tokenizer.ini - /etc/php/7.4/cli/conf.d/20-xmlreader.ini - /etc/php/7.4/cli/conf.d/20-xmlwriter.ini - /etc/php/7.4/cli/conf.d/20-xsl.ini - /etc/php/7.4/cli/conf.d/20-zip.ini You can also run `php --ini` inside terminal to see which files are used by PHP in CLI mode.

Can I maybe try to run sudo apt install php7.4-mailparse ?
( How to install or uninstall php7.4-mailparse on Ubuntu 20.04 LTS (Focal Fossa)? )

this will create issue to Plesk or not?
This command should install mailparse into Os vendor PHP I think.
 
I never installed composer, it was activated from Plesk but the composer in Plesk is outdated so I just run composer self-update
Seems I can use composer just using the composer followed by the command.

I should really try with /opt/plesk/php/7.4/bin/php /usr/lib/plesk-9.0/composer.phar followed by the command?
I'm on Ubuntu 20.4

Also plesk-9.0 present on the suggested command by the guide, should be replaced with my Plesk version 18.0.39?

Something like: /opt/plesk/php/7.4/bin/php /usr/lib/plesk-18.0.39/composer.phar ?
 
Great, better but I still get little bit error, if you can help me to resolve also this I will be done!
Look what happen:

/opt/plesk/php/7.4/bin/php /usr/lib/plesk-9.0/composer.phar update
PHP Warning: Module 'mailparse' already loaded in Unknown on line 0

I get this warning after start to update packages and than give some other errors:

Code: 
Executing script cache:clear [KO]
 [KO]
Script cache:clear returned with error code 255
!!  PHP Warning:  Module 'mailparse' already loaded in Unknown on line 0
!!  PHP Fatal error:  Uncaught Error: Class 'App\Kernel' not found in /var/www/vhosts/peopleinside.it/httpdocs/subdomains/helpdesk.peopleinside.it/uvdesknew/bin/console:40
!!  Stack trace:
!!  #0 {main}
!!    thrown in /var/www/vhosts/domain.ext/httpdocs/helpdesk.domain.ext/uvdesknew/bin/console on line 40
!!
Script @auto-scripts was called via post-update-cmd
 
Please show me output of commands:

# /opt/plesk/php/7.4/bin/php -v

and

# /opt/plesk/php/7.4/bin/php -m | grep mailparse
 
Thank you for your amazing help.

Code: 
/opt/plesk/php/7.4/bin/php -v
PHP Warning:  Module 'mailparse' already loaded in Unknown on line 0
PHP 7.4.26 (cli) (built: Nov 18 2021 12:28:06) ( NTS )
Copyright (c) The PHP Group
Zend Engine v3.4.0, Copyright (c) Zend Technologies
    with the ionCube PHP Loader + ionCube24 v10.4.5, Copyright (c) 2002-2020, by ionCube Ltd.
    with Zend OPcache v7.4.26, Copyright (c), by Zend Technologies

and

Code: 
/opt/plesk/php/7.4/bin/php -m | grep mailparse
PHP Warning:  Module 'mailparse' already loaded in Unknown on line 0
mailparse
 
Code: 
grep -R mailparse /opt/plesk/php/7.4/etc/*
/opt/plesk/php/7.4/etc/php.d/mailparse.ini:extension=mailparse.so
/opt/plesk/php/7.4/etc/php.ini:extension=mailparse.so
 
All solved thank you!
Now all time I need use composer need use the long command /opt/plesk/php/7.4/bin/php /usr/lib/plesk-9.0/composer.phar,
no way to use just composer command?

In any case thank you so much!
 
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