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Web Sites not working after server crash

Discussion in 'Plesk for Linux - 8.x and Older' started by gameon, Jul 16, 2005.

  1. gameon

    gameon Guest

    During a plesk backup job, our server crashed. We were unable to use the pleak backup from psa utilities, however, we were able to back up the following directories:


    upon reinstalling Plesk 7.5.3 on Fedora Core 2 (same as the intial system before the crash) and copy the backuped directories to the fresh server, the web sites do not work.

    Email is working fine and all web fies are in their right locations. Ftp does work nor does the File Manager via plesk. The only error we recieve is from the FIle manager is

    0: /usr/local/psa/admin/htdocs/filemanager/filemanager.php:686 psaerror(string "FileList::init() failed: ls_dir_wrapper() failed: filemng: Unable to getpwnam for user username filemng: User username not found")

    mysql is working - at least from an external connection.

    IS there some sort of permissions or user malfunction? ANy thoughts are very much appreciated!
  2. jamesyeeoc

    jamesyeeoc Guest

    Could be perms or ownership problems with the /home/httpd/vhosts/domain.com files/folders. That can cause site pages and FTP to not work. When you did the copy command, did you include either the '-a' or '-dpR' options?

    Before you 'restored' the files to all those directories, did you first do a 'psa stopall' and then verify that all Plesk and mySQL services were stopped? And again use the '-a' or '-dpR' options?

    Is the Plesk Control Panel able to show you the domains and mail users?
  3. gameon

    gameon Guest

    thanks to swsoft i have all working now except webmail. There were some permissions errors and a couple files that were corrupted.

    Thanks for your help..