Web Statistics failed to update

[arazas]

The web statistics are not being update from many days, I have followed this link but still same. If i try to start it manually it gives following error:


C:\Program Files\SWsoft\Plesk\Additional\Webalizer\bin\>webalizer.exe
Webalizer V2.01-10-RB02 (Windows NT 5.2 Service Pack 2) English
Error:Ca't open log file

 

[76420000]

Same problem here

I have the same problem.
I seems that the format of the log-files has change...?

 

[DmitryT]

Hello,

First of all please note that statistic can be manually calculated with Plesk 'statsitics.exe' utility:

Start > Run > cmd
> cd %plesk_bin%
> statistics.exe

If statistic is not get updated automatically, probably this task is not scheduled in Plesk or path to statistic binary is set incorrectly, please check it in Server > Scheduled Tasks of Plesk CP.

Also please try to troubleshoot the problem with SWSoft Knowledge Base:

http://kb.swsoft.com/en/1998
http://kb.swsoft.com/en/1086

And finally I consider upgrading to the latest version. As far as I know a lot of statistic issues has been fixed in Plesk 8.2.0.