1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

Webalizer quit after Plesk update - shared library files went missing!

Discussion in 'Plesk for Linux - 8.x and Older' started by visualsoda, Jul 31, 2006.

  1. visualsoda

    visualsoda Guest

    Hello everyone,

    I recently updated Plesk using the upgrade manager and since then Webalizer has ceased running.

    "/usr/bin/webalizer: error while loading shared libraries: libXpm.so.4: cannot open shared object file: No such file or directory"

    Here's what I've found out so far...

    ldd /usr/bin/webalizer returns:

    libgd.so.2 => /usr/lib/libgd.so.2 (0x40018000)
    libpng12.so.0 => /usr/lib/libpng12.so.0 (0x40052000)
    libz.so.1 => /usr/lib/libz.so.1 (0x40077000)
    libm.so.6 => /lib/libm.so.6 (0x40088000)
    libnsl.so.1 => /lib/libnsl.so.1 (0x400aa000)
    libdb-4.2.so => /lib/libdb-4.2.so (0x400bd000)
    libc.so.6 => /lib/libc.so.6 (0x40190000)
    libXpm.so.4 => not found
    libX11.so.6 => not found
    libjpeg.so.62 => /usr/lib/libjpeg.so.62 (0x40296000)
    libfreetype.so.6 => /usr/lib/libfreetype.so.6 (0x402b4000)
    /lib/ld-linux.so.2 => /lib/ld-linux.so.2 (0x40000000)
    libpthread.so.0 => /lib/libpthread.so.0 (0x40319000)

    /usr/bin/X11R6 contains three subdirectories, bin, man and share. /bin and /share are empty and /man contains 8 more subdirectories named man1 through man8, all of which are empty.

    This is a live VPS with client sites on it.

    Question 1: does anyone have any suggestions as to how I can replace the files that went missing after the Plesk update?

    Question 2: there seem to be a lot of people having problems after using the upgrade manager in Plesk, is it generally a good idea NOT to use it?

    Thanks so much in advance,

    ~ Sarah ~