Webmail/Horde problem

[CasperD]

Hello,

I'm having trouble with Horde. After the update from 8.6 to 9.3 Horde showed the Plesk default page.
I tried to uninstall and reinstall webmail with "add/remove programs"

The installation is succesfull with 2 errors:

Non-fatal error has been occured:
Unable open file C:\inetpub\vhosts\webmail\horde\scripts\sql\create.mysql.sql for reading
Execute file name: C:\WINDOWS\system32\MsiExec.exe

Non-fatal error has been occured:
Unable open file C:\inetpub\vhosts\webmail\horde\config\conf.php for reading
Execute file name: C:\WINDOWS\system32\MsiExec.exe

The directory "C:\inetpub\vhosts\webmail\horde\" is close to empty, with only the PEAR.inf, php.ini and lib folder.

When I run the commands:

"%plesk_bin%\websrvmng.exe" --reconfigure-webmail
"%plesk_bin%\defpackagemng.exe" --fix --type=webmail.horde

I get another error:

IDispatch error #93 (COM Error 8004025D, Description: The license has been expired.
at (CKavScanner::Init line 139)) at Unable to get KAV version
at (AntivirusFilter::getDescription line 137)
Execute file name: C:\Program Files\SWsoft\Plesk\admin\bin\defpackagemng.exe

Can anyone please help me?

Thanks in advance!

 

[IgorG]

Try to do following:

"%plesk_bin%\websrvmng" --remove-sites-cache
"%plesk_bin%\websrvmng" --reconfigure-webmail

- disable / enable horde in server components.

"%plesk_bin%\websrvmng" --reconfigure-webmail

I hope it will help.

 

[CasperD]

Last night I found a solution.

- I installed the "webmail client" with add/remove software.
- Found it location on "C:\program files\webmail\horde"
- Copied it
- Uninstalled it with add/remove software.
- Then copied the folder to "c:\inetpub\vhosts\webmail\horde"
- Then installed it again and voila it worked.

The errors that occurred were because the webmail installation was put in the wrong place.

Everything works fine now. Thanks for the reply!

 

[the duck]

can someone explain what this is
"%plesk_bin%\websrvmng.exe" --reconfigure-webmail as i am new to plesk and also have a problem with horde.

 

[Casperv]

can someone explain what this is
"%plesk_bin%\websrvmng.exe" --reconfigure-webmail as i am new to plesk and also have a problem with horde.

This reconfigures Horde webmail.

Start -> Run -> "%plesk_bin%\websrvmng.exe" --reconfigure-webmail

 

[IgorG]

can someone explain what this is
"%plesk_bin%\websrvmng.exe" --reconfigure-webmail as i am new to plesk and also have a problem with horde.

All webmail settings for IIS and Plesk will be reconfigured with correct values and records in corresponding config files.

 

[the duck]

i have just copied and pasted the full text:

"%plesk_bin%\websrvmng.exe" --reconfigure-webmail

and nothing happened and when i click on webmail i still get 404 error.

 

[Casperv]

Try changing "%plesk_bin%" in the path where websrvmng.exe is located.

For me this is:

C:\Program Files\SWsoft\Plesk\bin\

The complete syntax is:

"C:\Program Files\SWsoft\Plesk\bin\websrvmng.exe" --reconfigure-webmail

 

[the duck]

going into my plesk/bin/ i dont see websrvmng.exe?.

 

[IgorG]

going into my plesk/bin/ i dont see websrvmng.exe?.

Go to Plesk bin directory with variable:

cd %plesk_bin%

 

[the duck]

i found it and webmail still does not work.