• Plesk Uservoice will be deprecated by October. Moving forward, all product feature requests and improvement suggestions will be managed through our new platform Plesk Productboard.
    To continue sharing your ideas and feedback, please visit features.plesk.com

webmail not working (horde)

R

rdenis

Guest
Hi there

I cannot get webmail to work... I get a page cannot be displayed...

Is horde installed correctly? I don't see a webmail folder in /var/www/vhosts folder..

The DNS is setup properly Record Type A .

What is the steps to troubleshoot the Webmail.

I have Centos 4 and Plesk 8.3.0.

Horde is installed under Plesk psa=horde 3.1.5-cos4.build83071218.20

What is the first things I should check?

I see that horde is install in /etc/psa-horde... and

/usr/share/psa-horde/imp

I need help...
 
Hello,

1) Make sure that domain.com and webmail.domain.com resolves to one of Plesk IP addrsses.

2) Verify that this IP address is listed in Plesk > Server > IP addresses.

3) Check what error message are you getting when try to access Webmail?
you can check it in Apache main log file:
# less /etc/httpd/logs/access_log
# less /etc/httpd/logs/error_log

and under domain directories:
# less /var/www/vhosts/domain.d/statistics/logs/access_log
# less /var/www/vhosts/domain.d/statistics/logs/error_log

What exatc error message are you getting when open webmail.domain.com?
 
i've seen the same problem over our centos 5 installation: when you try to access webmail.domain.tld for every domain you've created you see a plesk default page that say that that domain doesn't exist or isn't configured yet.

i've been made crazy to find a solution, and after a lor of working and research i've found a man in a forum that says (without an explanation) to give this command as root into a shell:

/usr/local/psa/admin/sbin/websrvmng -a -v

i've tried... and Horde starts working again :-D
after that i've tried o understand what i've done (i hate magics) and i've discovered that websrvmng seems to me a kind of command line utility similar to the plesk web panel but with some increased functionality, (i've simply digit websrvmng --help and i've recieved the help page, because there isn't a man page for that) and that with the -a -v switch they remake all the domains configuration files.

For me it works, i hope that it can be useful for some others, because i've seen that this upgrades makes a lot of problems with Horde...
 
websrvmng is Plesk utility, option -a -v allow you to reconfigure websites with default configs. But any custom changes erase in this this case.

--help may give you more options, but it is not recommended to use this CLI utility much.

here are known and used CLI utils:

http://swdn.swsoft.com/en/library/plesk/
 
Back
Top