webmail not working (horde)

[rdenis]

Hi there

I cannot get webmail to work... I get a page cannot be displayed...

Is horde installed correctly? I don't see a webmail folder in /var/www/vhosts folder..

The DNS is setup properly Record Type A .

What is the steps to troubleshoot the Webmail.

I have Centos 4 and Plesk 8.3.0.

Horde is installed under Plesk psa=horde 3.1.5-cos4.build83071218.20

What is the first things I should check?

I see that horde is install in /etc/psa-horde... and

/usr/share/psa-horde/imp

I need help...

 

[Satoriya]

Hello,

1) Make sure that domain.com and webmail.domain.com resolves to one of Plesk IP addrsses.

2) Verify that this IP address is listed in Plesk > Server > IP addresses.

3) Check what error message are you getting when try to access Webmail?
you can check it in Apache main log file:
# less /etc/httpd/logs/access_log
# less /etc/httpd/logs/error_log

and under domain directories:
# less /var/www/vhosts/domain.d/statistics/logs/access_log
# less /var/www/vhosts/domain.d/statistics/logs/error_log

What exatc error message are you getting when open webmail.domain.com?

 

[LegolasTheElf]

i've seen the same problem over our centos 5 installation: when you try to access webmail.domain.tld for every domain you've created you see a plesk default page that say that that domain doesn't exist or isn't configured yet.

i've been made crazy to find a solution, and after a lor of working and research i've found a man in a forum that says (without an explanation) to give this command as root into a shell:

/usr/local/psa/admin/sbin/websrvmng -a -v

i've tried... and Horde starts working again :-D
after that i've tried o understand what i've done (i hate magics) and i've discovered that websrvmng seems to me a kind of command line utility similar to the plesk web panel but with some increased functionality, (i've simply digit websrvmng --help and i've recieved the help page, because there isn't a man page for that) and that with the -a -v switch they remake all the domains configuration files.

For me it works, i hope that it can be useful for some others, because i've seen that this upgrades makes a lot of problems with Horde...

 

[tiramisu_]

websrvmng is Plesk utility, option -a -v allow you to reconfigure websites with default configs. But any custom changes erase in this this case.

--help may give you more options, but it is not recommended to use this CLI utility much.

here are known and used CLI utils:

http://swdn.swsoft.com/en/library/plesk/