• Our team is looking to connect with folks who use email services provided by Plesk, or a premium service. If you'd like to be part of the discovery process and share your experiences, we invite you to complete this short screening survey. If your responses match the persona we are looking for, you'll receive a link to schedule a call at your convenience. We look forward to hearing from you!
  • We are looking for U.S.-based freelancer or agency working with SEO or WordPress for a quick 30-min interviews to gather feedback on XOVI, a successful German SEO tool we’re looking to launch in the U.S.
    If you qualify and participate, you’ll receive a $30 Amazon gift card as a thank-you. Please apply here. Thanks for helping shape a better SEO product for agencies!
  • The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Webmail problems after 9.5.1 upgrade

Pagemakers

Silver Pleskian
I have 2 problems since upgrading.

1) If I try and access webmail via a mobile device is get The requested URL /mimp/login.php was not found

2) Before the update I could just enter peter as the username. Now I have to enter [email protected]. How do I fix this back to the old way?
 
2. http://download1.parallels.com/Plesk/PPP9/Doc/en-US/plesk-9.5-administrators-guide/59430.htm :

There is also an option to allow open relay without authorization, which, by default, is hidden from the user interface. Opening mail relay without authorization is not recommended because it allows spammers to send unsolicited mail through your server. If you want to set the open relay, log in to the server's file system, locate the file root.controls.lock in your Parallels Plesk Panel installation directory (PRODUCT_ROOT_D/var/root.controls.lock on Unix and PRODUCT_DATA_D/var/root.controls.lock on Windows platforms) and remove the line /server/mail.php3:relay_open from this file. The open relay option will show in your control panel.

# Select the webmail program that should be available to the users.
# Select the antivirus program that should be used on the server.
# Select the spam protection option that should be used on the server.
# Select the mail account name format.

Selecting the Use of short and full names is allowed option will allow users to log in to their mail accounts by specifying only the left part of e-mail address before the @ sign (for example, username), or by specifying the full e-mail address (for example, [email protected]).

To avoid possible authorization problems for e-mail users who reside in different domains but have identical user names and passwords, we recommend that you choose the Only use of full mail account names is allowed option.

Once you have set your mail server to support only full mail account names, you will not be able to switch back to supporting short account names until you make sure there are no encrypted passwords for mailboxes and user accounts with coinciding user names and passwords residing in different domains.
 
I have made no changes to my system since upgrading. Yesterday using 9.3 I could login to webmail with peter as the username now with 9.5 I must use [email protected] Use of short name is enabled on the domain.
 
same problem here

after 9.5.1 upgrade I have the same problem, Before the update I could just enter luca as the username. Now I have to enter [email protected]. How do I fix this back to the old way?

I just tried to switch back to supporting short account names but nothing happened.
Some help please?
 
Back
Top