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Logan Walsh
New Pleskian
I am trying to import a subdomain from our cPanel to Plesk but it's not working as expected.
main domain source document root: /public_html
main URL: Example Domain
subdomain source document root: /public_html/star
subdomain URL: https://star.example.com
I've created the subdomain manually in Plesk. I confirmed that the FTP username and password works, I can connect via cli and navigate to public_html/star without errors.
But when I run the Website Importer, it connects and keeps setting under "Installation Path on the Source" - the source directory with the main domain /public_html when I need it to be /public_html/star
I've searched high and low in the forums and the help center but couldn't find anything specific that addresses this issue. And note: I can't use the Plesk Migrator because root access is restricted.
main domain source document root: /public_html
main URL: Example Domain
subdomain source document root: /public_html/star
subdomain URL: https://star.example.com
I've created the subdomain manually in Plesk. I confirmed that the FTP username and password works, I can connect via cli and navigate to public_html/star without errors.
But when I run the Website Importer, it connects and keeps setting under "Installation Path on the Source" - the source directory with the main domain /public_html when I need it to be /public_html/star
I've searched high and low in the forums and the help center but couldn't find anything specific that addresses this issue. And note: I can't use the Plesk Migrator because root access is restricted.