• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Website showing "Page Load Error"

A

amritrr

Guest
One of our clients has setup a domain under his account and complained that the website is not opening. I logged into Plesk 8.6 as Administrator and deleted and created the domain again. During the setup process everything seemed fine, however, when I open it in browser it gives the same error. I am unable to figure out what could be wrong. Any suggestions, what could be wrong?
 
Are you sure the domain is pointing to correct DNS/IP?

Futher have you checked the Site Preview in Plesk, if it is showing default page then hosting is OK
 
I checked the Site Preview in Plesk and it is showing the proper default page, as it should. However, when I type the actual domain name in brower, it shows a "Address Not Found" error.

Actually this domain was initially hosted on a dedicated IP on the same server. My client requested later that it be shifted to his reseller account which is on a shared IP. I did that. And since then, it is displaying this error. It is quite evident that it has something to do with the IP switch, however, I am unable to find out what is causing it. Any help will be appreciated.
 
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