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Website showing "Page Load Error"

A

amritrr

Guest
One of our clients has setup a domain under his account and complained that the website is not opening. I logged into Plesk 8.6 as Administrator and deleted and created the domain again. During the setup process everything seemed fine, however, when I open it in browser it gives the same error. I am unable to figure out what could be wrong. Any suggestions, what could be wrong?
 
Are you sure the domain is pointing to correct DNS/IP?

Futher have you checked the Site Preview in Plesk, if it is showing default page then hosting is OK
 
I checked the Site Preview in Plesk and it is showing the proper default page, as it should. However, when I type the actual domain name in brower, it shows a "Address Not Found" error.

Actually this domain was initially hosted on a dedicated IP on the same server. My client requested later that it be shifted to his reseller account which is on a shared IP. I did that. And since then, it is displaying this error. It is quite evident that it has something to do with the IP switch, however, I am unable to find out what is causing it. Any help will be appreciated.
 
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