Issue webstat don't work

[Gherardo]

Hi,

My configuration:
Ubuntu 16.04 - 64 bits
Plesk Onyx 17.0.17


www.DomainName.com/plesk-stat /webstat / don't work
it responds:
This is the placeholder for Web statistics. If you see this page, that means that statistics for your server was not gathered yet, or bandwidth was not used. Statistics is typically set to run once every 24 hours. If you do not see a change to this page in the next 24 hours contact your server administrator for assistance.
This page has been automatically generated by Plesk.


In Service Plans - Hosting Parameters
Web statistics is selected and Awstats is active.

From the domain control panel, by clicking on Web Statistics,
I received the same error.

Thanks for your help!
Gherardo

 

[IgorG]

Try to run calculating statistics for your domain in CLI with command

# /usr/local/psa/admin/sbin/statistics --calculate-one domain.com

and check possible errors in the output.

 

[Gherardo]

Thanks for your help.
I changed the statistics from Webstat to Webalizer and from this to work
however, if I give the command you suggested here is the result
[2018-05-13 06:01:00] ERR [panel] Option "calculate-one" requires option "domain-name"

in the server I have other domains that use Webstat,
but the result is the same, does not recognize or does not see the registered domains.

 

[MarkM]

How to recalculate statistics for a particular domain in Plesk?