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Webstats on subdomains and domain aliases.

Discussion in 'Plesk 9.x for Windows Issue, Fixes, How-To' started by Mydal, Mar 24, 2010.

  1. Mydal

    Mydal Guest

    Hi All,

    I have an issue with a client where plesks stats indicate 6135Mb bandwidth for the month. When the client views their webalizer stats it has only calculated 266Mb of bandwidth.

    Now they have a number of subdomains and domain aliases. Plesk 9.3 lists the following where you are supposed to be able to select a stats package on a subdomain:

    "(Parallels Plesk Panel supports only commercial web statistics software for subdomain statistics calculation. No such software is currently installed in the system.)"

    I am assuming that from the above that I have no way of justifying the plesk bandwidth calculation against webstats for a client with subdomains and domain aliases? Essentially we have to just trust that the plesk stats is accurate?

    This concerns me as how are we to identify if someone is just hitting a single file over and over again on a subdomain thus running the clients bandwidth usage "sky high" but not showing any information that would allow us or the client to resolve the issue.

    Older versions of plesk I believe used to allow and calculate stats on sub-domains, why was this feature removed?

    Also what stats packages are available that DO allow stats calculations for these matters?

  2. Mydal

    Mydal Guest

    Hi All,

    Anyone able to advise me on this?
  3. IgorG

    IgorG Forums Analyst Staff Member

    Oct 27, 2009
    Likes Received:
    Novosibirsk, Russia