Issue Web Statistics SSL/TLS File not found.

[Manfred Beck]

I am running Plesk Obsidian Version 18.0.41 Update #1, last updated on Feb 9 on CentOS 8.5

All domains set up years ago without certificate now (with certificate) have no more web statistics accessible.
/usr/local/psa/admin/bin/statistics --calculate-one --domain-name example.net
gives me: Warning: Current locale is unusable. Using 'C' instead.

In Hosting Settings AWStats is switched on as well as Permanent SEO-safe 301 redirect from HTTP to HTTPS. CGI switched on, PHP 7.4.28.

All domains orginally set up with certificate work well, so I wonder where I can find the settings to make AWStats generate stats on https://xxxxxxx/plesk-stat/webstat-ssl/.

Switching off AWStats and turning it on again gives same results...

​

 

[Kaspar]

Warning: Current locale is unusable. Using 'C' instead.

This suggests that the system locale isn't correctly set or missing. I am not sure if thats the cause of your issue, but is worth solving first. Try running # export LC_ALL="en_US.UTF-8" to set the locale to the required en_US.UTF-8.

Also, if you are still running Centos 8 consider converting your server to AlmaLinux 8. As Centos 8 is EOL and is no longer a supported OS by Plesk. More info and instructions can be found at: GitHub - AlmaLinux/almalinux-deploy: EL to AlmaLinux migration tool.

 

[Kaspar]

This website article suggests there are a bit more steps involved to setting the right locale, which might be worth checking and acting on accordingly as well. https://www.cyberciti.biz/faq/failed-to-set-locale-defaulting-to-c-warning-message-on-centoslinux/

 

[Manfred Beck]

This website article suggests there are a bit more steps involved to setting the right locale, which might be worts checking as well. https://www.cyberciti.biz/faq/failed-to-set-locale-defaulting-to-c-warning-message-on-centoslinux/

Thanks but setting locale did not solve the problem, *.webstat files still 0 bytes, so AWStats not building files correctly. Alma Linux on schedule

 

[Manfred Beck]

Nobody here with an idea to solve the problem?