Weird SSL Certificate Issue

[skywalllker]

I purchased the wildcard certificate from Comodo and install it on my server. My primary domain and sub domain is working fine. For example:

https://www.mydomain.com --> OK
https://sudomain.mydomain.com --> OK

The problem is when I want to access this server control panel via its hostname:
https://svr.mydomain.com:8443

The cert didn't work, regardless with Chrome or Firefox, both browsers will throw warning error. Looking at the details of the warning, it seems like its pointing to SHA-1 instead of SHA-2 certificate type.

My system runs on Plesk 12.0.18 (inside OpenVZ container)

Really appreciate if anyone can help me with this issue.

Thanks!

 

[UFHH01]

Hi skywalllker,

did you add the certificate over the Plesk Control Panel and did you as well choose the option "Secure the Panel" ?

If you experience issues, it is always recommended to post log - files and/or depending configuration files ( in your case "Control Panel" - log - files ) :

Parallels Plesk Panel for Linux services logs and configuration files ( KB - article: 111 283 )​

... and if you don't find entries, which point to the issue/problem, you could always name the FQDN, so that we have a chance to investigate the issue for/with you.

 

[skywalllker]

Thank you UFHH01!!!

Your advise solved my problem. I have accessed the panel for hundreds of times but somehow I missed that part that you've highlighted!!

Thanks again!