• The BIND DNS server has already been deprecated and removed from Plesk for Windows.
    If a Plesk for Windows server is still using BIND, the upgrade to Plesk Obsidian 18.0.70 will be unavailable until the administrator switches the DNS server to Microsoft DNS. We strongly recommend transitioning to Microsoft DNS within the next 6 weeks, before the Plesk 18.0.70 release.
  • The Horde component is removed from Plesk Installer. We recommend switching to another webmail software supported in Plesk.

Weird Webmail Login Problem

M

mikelegg

Guest
One of my domains is experiencing a very weird problem when the customer tries to log into Horde.

On one address, they get a "Login Failed" if they select "POP3 Server", but the same login works if they select "IMAP Server".

Conversely, another address on the same domain only allows them to login if they select "POP3 Server" and fails if they select "IMAP Server"!

What the ...?
 
I think that /var/log/atmail/error_log or /var/log/psa-horde/psa-horde.log should be investigated first.
 
I think that /var/log/atmail/error_log or /var/log/psa-horde/psa-horde.log should be investigated first.

It's a Windows box not Linux.

I've switched the domain to use the MailEnable webmail client instead of Horde and that's gotten around the problem for now.
 
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