• We value your experience with Plesk during 2025
    Plesk strives to perform even better in 2026. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2025.
    Please take this short survey:

    https://survey.webpros.com/

What is this icon?

Pagemakers

Silver Pleskian
On the domain/mail/mail user page there is a red icon that resembles a christmas present. It is labelled "Off".

What is it?

Also when I click it I get the following error:




ERROR: PleskFatalException Up LevelUp Level


get_mpc_encrypted_data() failed: Permission denied.

--------------------------------------------------------------------------------

0: /usr/local/psa/admin/plib/common_func.php3:153
psaerror(string 'get_mpc_encrypted_data() failed: Permission denied.')
1: /usr/local/psa/admin/htdocs/mpc.php:32
 
It claims it is something about additional tools or somesort.

I simply used the Server Interface Prefs/Interface Templates Toolbar to hide that icon.

At least the customers don't need to look at it anymore. :) Appeared after the update to 8.1.

-Glen
 
I think, this is the auto-responder... ;)

Got the same problem...
 
Back
Top