Where can I renew a subscription on Odin 12.5.30?

[Jose_Antonio_Morales]

OK... This is embarrasing... I´ve been using plesk for years... Updated a server to odin 12.5.30 and a subscription finished its time... now I can´t find where to renew the term for an extra year...


Anyone can help me?

 

[Sergey L]

From which version have you upgraded from?
I shall admit that subscription renewal isn't the best working function of Plesk unfortunately, but you can work it around by opening Subscription > Customize and setting expiration date to a desired date.

However ideally the subscription duration shall be managed by external billing system than by Plesk itself - as Plesk covers only very basic needs in this area. The external billing will likely offer you flexible reminders and other similar staff.

 

[Jose_Antonio_Morales]

Upgraded from 12.0
In that plesk version i could found the option to change the expiring date... On 12.5.30 I cant find it....

 

[Jose_Antonio_Morales]

Forget it... I Found it! The subscription was locked... I just sincronized it and the Customize option appeared... Thanks for the help!