Wildcard domain and real subdomains at the same time?

[clinton4]

Hi,

I'am currently running Plesk 11.5.30. This was migrated from version 9.5.x some time ago.

I have enabled wildcard domains by creating a subdomain with * and document root set to httpdocs/ and wildcard is workig fine.

Now, if i try to create a real subdomain, support.mydomain.com. I would set domain name to support.mydomain.com and document root to /support.mydomain.com

But when i visit support.mydomain.com, I am sent to mydomain.com.

I have some subdomains that where crated on the 9.5.x version, and they are working fine. I notice that they have another document root structrue (subdomains/xxx/httpdocs/).

So my question is, how can i have wildcard domains enabled, and at the same time create a "real" subdomain which do not direct to my main domain?