• We value your experience with Plesk during 2024
    Plesk strives to perform even better in 2025. To help us improve further, please answer a few questions about your experience with Plesk Obsidian 2024.
    Please take this short survey:

    https://pt-research.typeform.com/to/AmZvSXkx
  • The Horde webmail has been deprecated. Its complete removal is scheduled for April 2025. For details and recommended actions, see the Feature and Deprecation Plan.
  • We’re working on enhancing the Monitoring feature in Plesk, and we could really use your expertise! If you’re open to sharing your experiences with server and website monitoring or providing feedback, we’d love to have a one-hour online meeting with you.

WooCommerce Paypal not working due to CURL/NSS issues

Chris1

Regular Pleskian
Hello,

We have a client trying to use the PayPal gateway via WooCommerce in Wordpress but are getting errors upon submitting a shopping cart order.

The customer is using Plesk provided PHP version.

A section of the PayPal gateway code which I believe is causing the problem is this:

Code:
curl_setopt( $handle, CURLOPT_SSL_CIPHER_LIST, 'TLSv1' );

Upon submitting a test order, logs show the following error:

Code:
WC_Gateway_PPEC_Client::_request: exception is thrown while trying to make a request to PayPal: An error occurred while trying to connect to PayPal: Unknown cipher in list: TLSv1

It appears that CURL is using NSS instead of OpenSSL, and from reading a number of comments on various websites, specifying the "TLSv1" option above will not work with NSS.

Is there a way to change it so customers utilize OpenSSL instead of NSS to get around this problem?

Edit: I get the following error when I comment out that line:

Code:
WC_Gateway_PPEC_Client::_request: exception is thrown while trying to make a request to PayPal: An error occurred while trying to connect to PayPal: SSL connect error
 
Last edited:
It seems that Plesk compile their PHP versions for CURL to work with NSS, whilst CloudLinux compliles their PHP versions for CURL to work with OpenSSL. Does this sound right?
 
Back
Top