Issue WordPress staging create error

[Adam Makowski]

Hi
I have problem with WordPress Toolkit and create staging website
when I want to create a staging on a subdomain I get the following errors. I use my dns.

Copying Files
Failed to copy files: fileTransfer: execve failed for /opt/psa/admin/sbin/modules//wp-toolkit/fileTransfer: Exec format error System error 8: Exec format error

"E-Commerce Revolution" was cloned with errors:

• Failed to copy files:
• fileTransfer: execve failed for /opt/psa/admin/sbin/modules//wp-toolkit/fileTransfer: Exec format error
• System error 8: Exec format error

Does anyone know what the problem might be?

 

[eighteenbits]

Hi,
i´ve got the same issue. Did you use ARM on Ubuntu 20.04.4 LTS?

 

[Adam Makowski]

Yes

 

[eighteenbits]

Support said that the problem will probably be fixed in the next release at the end of may. i hope so

 

[Adam Makowski]

I have also reported this issue

 

[IgorG]

Support said that the problem will probably be fixed in the next release at the end of may. i hope so

Yes, EXTWPTOOLK-9174 has been created.

 

[eighteenbits]

Hello @IgorG

is there already a date when this will work again? We need this urgently.
That would be really nice.

 

[IgorG]

EXTWPTOOLK-9174 is under the developer's work. Sorry, but I have no ETA when it is fixed.
Contact Plesk Support Team if it is an urgent case.

 

[eighteenbits]

Hello IgorG,

cloning with the WPToolkit is very important for us. Is there already an approximate time when the bugfix will be included in an update for plesk?
glad to hear from you, many greetings!