WordPress Toolkit - Not picking updates up.

[Will-NYESDigital]

Some popular themes and add-ons are not receiving updates within the toolkit.

 

[Ales]

Could you please state the versions of your OS, Plesk and WP toolkit?

Which Wordpress version, which themes and which add-ons..?

 

[custer]

Hi @Russell-SchoolsICT,

Can you name these themes and plugins? Chances are they're not listed on wordpress.org, that's why no updates are available.

 

[Will-NYESDigital]

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

‪CentOS Linux 7.7.1908 (Core)‬ (Final) 64bit

Plesk Onyx Version 17.8.11 Update #72, last updated on Oct 31, 2019 03:17 AM

PROBLEM DESCRIPTION

We have recently added Divi to our Plesk server. We have noticed that updates are not being pushed through the WordPress toolkit system and that we have to manually go into each site and press update.

 

[Joël van Daalen]

I'm experiencing the same problem with Divi from Elegant Themes on 30+ sites. This, indeed, is a theme that I uploaded myself. Other Wordpress management tools (ManageWP, for instance) seem to handle this just fine. Is there a way to get this fixed?