Wordpress Toolkit - Remote Managment - Plugin & Theme Updates

[rammstein]

Username:

TITLE

Wordpress Toolkit - Remote Managment

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

5.7.1-5560, 18.0.38 Update #3, Ubuntu 18.04.6 LTS

PROBLEM DESCRIPTION

Updates for Plugins an Themes are (suddenly) disabled, and can't be re-enabled for "remote" Sites.

STEPS TO REPRODUCE

Login in in Plesk, click "Wordpress", click on any "remote-site" click "Autoupdate all plugins".

Wait, (it will look Like all Plugin-Updates are enabled)

Go back to WP-Toolkit "main-list", open Site again = all Plugin-Updates are still/again turned off.
(Se)

ACTUAL RESULT

Wordpress Plugin an Theme Updates cant be (re-)enabled for remote Sites.

EXPECTED RESULT

Wordpress Plugin an Theme Updates can be (re-)enabled for remote Sites.

ANY ADDITIONAL INFORMATION

I have 2 sites in remote managment, for both updates suddenly stopped working.
(October Update?)

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Help with sorting out

 

[rammstein]

/var/log/plesk/panel.log

[2021-10-12 16:46:19.413] 30978:61659fba84XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:20.222] 30978:61659fba84XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:20.976] 30978:61659fba84XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:20.984] 30978:61659fba84XXX ERR [extension/wp-toolkit] An error has occurred when decoding JSON by Zend_Json: Illegal Token
[2021-10-12 16:46:22.147] 30978:61659fba84XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:32.642] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:33.402] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:34.232] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:34.246] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] An error has occurred when decoding JSON by Zend_Json: Illegal Token
[2021-10-12 16:46:35.395] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:36.160] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] Unable to perform request to remote agent instance. Errno: 500
[2021-10-12 16:46:36.167] 31012:61659fc7d6XXX ERR [extension/wp-toolkit] An error has occurred when decoding JSON by Zend_Json: Illegal Token

 

[rammstein]

Seems to be an Problem with the WordPress plugin "Plesk WordPress Toolkit remote management plugin".

On the (two, different) Servers (one of them "Plesk") hosting the "remote-instance", Apache-Log looks like:

2021-10-20 22:21:56 Access 1.2.3.4 200 POST /?tUv9lt9ld042XXXXXXXXXXXXXXXXXXXXXX&time-limit=60 HTTP/1.1
2021-10-20 22:21:56 Error 1.2.3.4 500 POST /?tUv9lt9ld042XXXXXXXXXXXXXXXXXXXXXX&time-limit=60 HTTP/1.1
2021-10-20 22:21:56 Error 1.2.3.4 500 POST /?tUv9lt9ld042XXXXXXXXXXXXXXXXXXXXXX&time-limit=60 HTTP/1.1
2021-10-20 22:21:56 Error 1.2.3.4 500 POST /?tUv9lt9ld042XXXXXXXXXXXXXXXXXXXXXX&time-limit=60 HTTP/1.1
2021-10-20 22:21:56 Error 1.2.3.4 500 POST /?tUv9lt9ld042XXXXXXXXXXXXXXXXXXXXXX&time-limit=60 HTTP/1.1

This matches above /var/log/plesk/panel.log
Used Plugin-Version: 1.1.0