Forwarded to devs Wrong Resource Notification Warning

[Hangover2]

TITLE:

Wrong Resource Notification Warning​

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:

‪Debian 9.4 amd64, ‬Plesk Onyx, Version 17.8.11 Update #10​

PROBLEM DESCRIPTION:

Email notification about exceeded resource usage (Disk space) is sent even though enough space is left.​

STEPS TO REPRODUCE:

- create webhosting service plan with "Disk space" e.g. 25 GB
- set "Notify when disk space usage reaches" to 20 GB
- create subscription with this service plan for a customer
- create "Add-on Plan" with "Disk space" e.g. 25 GB
- add this add-on plan to the subscription of the same customer
- copy 30 GB of files to the subscription​

ACTUAL RESULT:

- warning is sent by email to the administrator

The '[...]' subscription, owned by user '[...]', is approaching or already exceeded the resource usage limits:

Disk space: 50 GB Limit / 29673.3 MB (58%) Used / 21526.7 MB (42%) Remaining​

EXPECTED RESULT:

- no warning should be sent
- the "Disk space" e.g. 25 GB of the "Add-on Plan" should be added to the "Notify when disk space usage reaches" of the main subscription service plan
- so warning in this case should be sent when (25 GB + 20 GB) = 45 GB are reached​

ANY ADDITIONAL INFORMATION:

​

YOUR EXPECTATIONS FROM PLESK SERVICE TEAM:

Confirm bug​

 

[IgorG]

This behaviour is expected:

Resources

Note: The notification limit can be set in MB/GB/TB or in percent. If the limit should be persistent, you can specify it in MB/GB/TB (in this case, after you add an add-on which enhances disk space for the subscription, this limit remains unchanged). If the notification limit should be floating, you can specify it in percent (in this case, after an add-on is added, the limit will be automatically recalculated). For example, if you have disk space = 10Gb, set a notification limit = 9Gb and add an add-on with 5 Gb of disk space, notification will be sent after 9Gb is exceeded. And if in the same case you set a notification limit = 90%, notification will be sent after 13.5Gb is exceeded.

 

[Hangover2]

Thank you for your clarification. This topic can be closed. It's a feature, not a bug.