• Inviting everyone who uses WordPress management tools in Plesk
    The Plesk team is conducting a 60-minute research session that includes an interview and a moderated usability test.
    To participate, please use this link .
    Your experience will help shape product decisions and ensure the tools better support real-world use cases.

www, ftp, subdomain problem - dns?

B

BasicMind

Guest
okay I've got two problems and I think they might be related.

okay I've cant access any of my domains using ftp. I'm using the right username and password and server can't figure it.

also I can only access my domains with the www prefix. I can not access them without it. why? I have toggled the www prefix thing in the dns, and all it means is I cant access the domain at all.

And I can't seem to get subdomains to work? it seems like a dns problem to me but it all looks fine.

any ideas

thanks
Phil.
 
I'm having the same trouble with FTP, interested in seeing the responses...
 
Whenever I assign a domain to my server with my free danish NS, I make both a domain.tld and a *.domain.tld A-record, thus ensuring that calls for the name both with and without subdomains works. Maybe this is what you're missing?
 
Back
Top