okay I've got two problems and I think they might be related. okay I've cant access any of my domains using ftp. I'm using the right username and password and server can't figure it. also I can only access my domains with the www prefix. I can not access them without it. why? I have toggled the www prefix thing in the dns, and all it means is I cant access the domain at all. And I can't seem to get subdomains to work? it seems like a dns problem to me but it all looks fine. any ideas thanks Phil.