Forwarded to devs XML-RPC API does not set or update mailbox quota

[Kaspar]

Username: Rasp

TITLE

XML-RPC API does not set or update mailbox quota

PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE

Plesk 18.0.38 Update #2

PROBLEM DESCRIPTION

[Issue based on forum topic opent by @MicheleP. I am able to reproduce issue on my servers.]

Issue: mailbox size does not change when using the Plesk XML-RPC to update the mailbox diskspace quota, while the API responded with a status OK, indicating a successful update of the mailbox diskspace quota. Nor can the mailbox size when creating a new mailbox using the API.

XML package

<?xml version="1.0" encoding="UTF-8" ?>
<packet>
    <mail>
        <update>
            <set>
                <filter>
                    <site-id>33</site-id>
                    <mailname>
                        <name>info</name>
                        <mailbox>
                            <enabled>true</enabled>
                            <quota>-1</quota>
                        </mailbox>
                    </mailname>
                </filter>
            </set>
        </update>
    </mail>
</packet>

XML response

<?xml version="1.0" encoding="UTF-8"?>
<packet version="1.6.9.1">
    <mail>
        <update>
            <set>
                <result>
                    <status>ok</status>
                    <mailname>
                        <name>info</name>
                    </mailname>
                </result>
            </set>
        </update>
    </mail>
</packet>

Observe the mailbox size/quota unchanged in GUI (of CLI)

STEPS TO REPRODUCE

1. Create mailbox
2. Set a size for mailbox or leave default
3. Connect to XML-RCP API and send XML packacke bellow:

<?xml version="1.0" encoding="UTF-8" ?>
<packet>
    <mail>
        <update>
            <set>
                <filter>
                    <site-id>33</site-id>
                    <mailname>
                        <name>info</name>
                        <mailbox>
                            <enabled>true</enabled>
                            <quota>-1</quota>
                        </mailbox>
                    </mailname>
                </filter>
            </set>
        </update>
    </mail>
</packet>

ACTUAL RESULT

API will respond with status OK but mailbox diskspace quota did not update.

EXPECTED RESULT

Mailbox diskspace quota does update accordingly.

ANY ADDITIONAL INFORMATION



YOUR EXPECTATIONS FROM PLESK SERVICE TEAM

Confirm bug

 

[IgorG]

This is already considered a bug: PPPM-13197

It is possible to adjust quota via CLI as an alternative:

# plesk bin mail --update [email protected] -mbox_quota 50M

 

[MicheleP]

Where is the list of known bugs?

 

[IgorG]

Where is the list of known bugs?

List of fixed bugs you can find in Change Log for Plesk Obsidian