1. Please take a little time for this simple survey! Thank you for participating!
    Dismiss Notice
  2. Dear Pleskians, please read this carefully! New attachments and other rules Thank you!
    Dismiss Notice
  3. Dear Pleskians, I really hope that you will share your opinion in this Special topic for chatter about Plesk in the Clouds. Thank you!
    Dismiss Notice

XML-RPC : Error 15100 : The protocol is not supported by Plesk.

Discussion in 'Plesk 9.x for Linux Issues, Fixes, How-To' started by MaximeM, Sep 7, 2011.

  1. MaximeM

    MaximeM New Pleskian

    12
    60%
    Joined:
    Sep 7, 2011
    Messages:
    3
    Likes Received:
    0
    Hello,

    I got a problem with backup on an external FTP server via XML-RPC.
    Here's my PHP code.
    And there's the result ...
    Settings seem to be OK ...
    Somebody could help me ?
     
  2. Amin Taheri

    Amin Taheri Golden Pleskian Plesk Certified Professional

    33
     
    Joined:
    Jul 5, 2007
    Messages:
    1,398
    Likes Received:
    1
    Location:
    Seattle Area
    Maybe the remote server doesnt support version 1.6.0.2 - can you try an older one?
     
  3. MaximeM

    MaximeM New Pleskian

    12
    60%
    Joined:
    Sep 7, 2011
    Messages:
    3
    Likes Received:
    0
    I already tried but I got the same problem, same error message ...

    If the server doesn't support version, it tells me an error message saying that it doesn't support.
     
  4. IshrarG

    IshrarG New Pleskian

    6
     
    Joined:
    May 2, 2013
    Messages:
    1
    Likes Received:
    0
    Hello, did you get this issue resolved? I am also getting same error in Backup script. What did you do to solve this thing?


    Thank you very much for your support.

    -Ishrar G.
     
  5. MaximeM

    MaximeM New Pleskian

    12
    60%
    Joined:
    Sep 7, 2011
    Messages:
    3
    Likes Received:
    0
    Sorry but, unfortunately, I didn't manage to solve this issue.
    Good luck.
     
  6. IgorG

    IgorG Forums Analyst Staff Member

    49
    24%
    Joined:
    Oct 27, 2009
    Messages:
    24,572
    Likes Received:
    1,243
    Location:
    Novosibirsk, Russia
    It is required to specify the type of the remote protocol for backup manger, in your case it will be "ftp". For example:

    <packet version="1.6.3.0">
    <backup-manager>
    <backup-webspace>
    <webspace-name>domain.com</webspace-name>
    <remote>ftp</remote> <== protocol type
    <prefix>parallels_test</prefix>
    <description>Standard weekly backup</description>
    <split-size>0</split-size>
    <only-configuration/>
    </backup-webspace>
    </backup-manager>
    </packet>
     
Loading...