Resolved Zone Records Template is empty

[Quinten]

Server operating system version

Ubuntu 22

Plesk version and microupdate number

18.0.47 Update #5

Hello,

It seems my DNS zone template is empty and i do not have any buttons to add any records.
How do i fix this?

Kind Regards,
Quinten

 

[Kaspar]

Are you running Plesk in Restricted Mode (perhaps unknowingly), and is the DNS template settings enable option unchecked in Tools & Settings ->Restricted Mode Settings?

 

[Quinten]

Are you running Plesk in Restricted Mode (perhaps unknowingly), and is the DNS template settings enable option unchecked in Tools & Settings ->Restricted Mode Settings?

Thank you for your reply.
I am not running in restricted mode i am logged in on the only admin account.
I deleted some records and now the whole tab is empty even without buttons

 

[Kaspar]

If there were entries/records in the template before than this might be a bug? Not sure.

You could try to add new records via the Plesk CLI. Like for example plesk bin server_dns --add -mx "" -mailexchanger "mail.<domain>" -priority 35

 

[Quinten]

Thank you, adding that 1 record you send gave me the controls back!
This could indeed be a bug.

So if all the records are deleted i lost all other buttons and majority of the layout

 

[Kaspar]

Good to hear you were able to fix the issue. I've created a bug report for this issue.