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Solution?
I'm sorry but I could not solve it myself.
I got me an supportticket and even parallels had to work hard to get it.
Here some hints from the Mails:
- IIS Windows authentication was enabled
- Password reset for psaadm
- Upgrade history in select * from upgrade_history; shows old...
I just Purchased an:
Parallels Desktop Support Chat Package English (3-incident)
Still I have no support-Code in "My Account".
I can't find any "Support" to "support" my Supportpurchase ...
I just got an order Confirmation with an Ordernumber.
The mentioned findmyorder.com does not know...
I can't update anything on Plesk.
No Licencekey, no upgrades no updates.
After investigating an lots I am stuck at the following error:
Executing as a Administrator the following Command runs into an error:
websrvmng.exe --configure-plesk-website
Error--> Access is denied. (Error code...
I mean the 4.1 MySQL is the one Plesk uses as an internal Database (Plus PHP4).
In there the Password is also stored.
The MySQL 5.x is the Customerdatabase and - what I reccon - should have the same Connection settings as the Plesk Login. You should keep that one for the Customers, because...
Possible Solution
In my Installation there are two MySQL installations on the Server.
On Ports 3306 and 8306
After setting the Databaselogin to the following it worked:
User: admin
Passwort: The regular PLESK Password (The Panellogin Password)
May it helps
More details
The MySQL Problem is solved now.
There are two MySQl Installation on the Server.
One for The WebApplication
One for the Plesk
After I set the WebApplication DB Login to the same as the one from Plesk I dont recive any MySQL-Errors.
The Update/Upgrade still does not work...
Same Problem
I recive the Same problem.
As mentioned in the KB http://kb.parallels.com/en/111983
I am able to connect the DB via mysql.exe" -uadmin -p<password> -hlocalhost
Executing the following command I get as expected the following Response:
dbclient.exe --direct-sql --sql="select...
Additional
Trying the Upgrade starts with the fopllowing Error:
WARNING: [MYSQL ERROR] Unable to connect database. The reason of problem:
I dismiss this and run later into the above mentioned errors ...
i dismiss it because:
- MySQL is installed and uses the Port 3306
- The Firewall...
I have problems updating Plesk, or even making an Upgrade.
Finally I tryed an Upgrade from 10.4.4 to now 11.0.9
This Upgrade failt with an simmilar error as I recive now when I try an Component Update.
Also when I try to download an new Licencekey (Via RDP on Plesk, or remote via Browser) I...
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PRODUCT, VERSION, OPERATING SYSTEM, ARCHITECTURE:
Plesk 10.4.4 on Windows Web Server 2008 R2 (64bit)
PROBLEM DESCRIPTION AND STEPS TO REPRODUCE:
I try to install PHPMyAdmin which causes the Question to install also:
Parallels...